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ITIL 4 Foundation

Domain 5Objective 1

5.1 Describe the Interconnected Nature of the Service Value Chain and How This Supports Value Streams ITIL-4-FOUNDATION Practice Questions (Page 4)

Part of the Understand the activities of the service value chain, and how they interconnect domain, which accounts for 5% of the ITIL-4-FOUNDATION exam. PeopleCert does not publish an official question count, but from its 60-minute exam (~25–40 total, ~1–2 in this domain), expect 1–1 from this objective — we provide 18 practice questions to prepare you well beyond it. (estimate)

18questions here
4free pages
5concepts
5%of the exam

Questions 16–18

  1. 16application · medium

    A company is creating a value stream to develop a new software feature. The team needs to ensure that the feature is built according to specifications. Which value chain activity is primarily responsible for this?

    Select an answer first
  2. 17foundation · easy

    How is a value stream created from the service value chain?

    Select an answer first
  3. 18application · medium

    A company is launching a new mobile app. The service value chain is used to guide the work. The product owner wants to ensure that customer feedback from the app store is quickly incorporated into the next release. Which combination of value chain activities would BEST support this value stream?

    Select an answer first
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