A sales team wants to use Copilot to draft personalized emails to clients based on CRM data. They also need the system to automatically follow up with clients who do not respond within a week. Which approach best combines Copilot's capabilities with an agent?

Use the Researcher feature to find client information and draft emails.

Create a custom agent that drafts emails and sends follow-ups without any Copilot involvement.

Use Copilot to draft emails and create a custom agent that monitors responses and triggers follow-ups.

Use Copilot Chat to draft emails and manually check for responses each week.

What is a primary difference between Microsoft 365 Copilot and a Copilot agent?

Copilot can be used only by administrators, while an agent can be used by all users.

Copilot is only available in Word and Excel, while an agent is available in all Microsoft 365 apps.

Copilot is a conversational interface that works across Microsoft 365 apps, while an agent is a configured assistant that performs tasks autonomously or semi-autonomously.

Copilot requires a separate license for each Microsoft 365 app, while an agent is included with all Microsoft 365 plans.

How does the pay-as-you-go model for Microsoft 365 Copilot integrate with SharePoint?

It allows Copilot to use SharePoint content as a knowledge source, with costs based on the number of Copilot messages processed.

It disables Copilot's access to SharePoint unless a monthly license is also purchased.

It requires SharePoint to be migrated to a separate pay-as-you-go storage plan.

It charges per file stored in SharePoint that Copilot indexes.

An organization is rolling out Copilot and wants to control which features are available to users. They want to disable the Researcher feature for a pilot group while keeping other Copilot capabilities active. What should you do?

Create a custom agent that blocks Researcher usage.

Remove Copilot licenses from the pilot group.

Switch the pilot group to pay-as-you-go to limit features.

Use the Copilot feature toggle in the admin center to disable Researcher for the pilot group.

What is a key capability of an agent that distinguishes it from Microsoft 365 Copilot?

It can access data from any external system without any configuration.

It can be configured to perform a specific task or set of tasks with its own instructions and knowledge sources.

It replaces the need for all manual work in an organization.

It is available only in the Microsoft 365 admin center.

Microsoft 365 Certified:Copilot and Agent Administration Fundamentals

Domain 3Objective 1

Understand Features and Capabilities of Copilot and Agents AB-900 Practice Questions (Page 3)

Part of the Perform basic administrative tasks for Copilot and agents domain, which accounts for 25–30% of the AB-900 exam. Microsoft does not publish an official question count, but from its 45-minute exam (~20–30 total, ~5–9 in this domain), expect 2–3 from this objective — we provide 24 practice questions to prepare you well beyond it. (estimate)

24questions here

5free pages

7concepts

25–30%of the exam

Questions 11–15

11application · medium
A sales team wants to use Copilot to draft personalized emails to clients based on CRM data. They also need the system to automatically follow up with clients who do not respond within a week. Which approach best combines Copilot's capabilities with an agent?
Select an answer first
12foundation · easy
What is a primary difference between Microsoft 365 Copilot and a Copilot agent?
Select an answer first
13foundation · easy
How does the pay-as-you-go model for Microsoft 365 Copilot integrate with SharePoint?
Select an answer first
14application · medium
An organization is rolling out Copilot and wants to control which features are available to users. They want to disable the Researcher feature for a pilot group while keeping other Copilot capabilities active. What should you do?
Select an answer first
15foundation · easy
What is a key capability of an agent that distinguishes it from Microsoft 365 Copilot?
Select an answer first

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