A legal department wants a Copilot agent that helps draft standard contract clauses based on approved templates stored in a SharePoint library. They want to start quickly and then customize the agent's behavior. You decide to use a template. What is the first step you should take after selecting the template?

Configure the agent's knowledge source to point to the SharePoint library.

Define the agent's instructions to specify the drafting style and legal disclaimers.

Create suggested prompts for common contract types.

Share the agent with the legal team so they can begin using it immediately.

A user wants to create an agent for a common scenario such as onboarding new employees. Which approach best leverages a predefined template?

Search the Agent Store for an agent that matches the scenario and use it as-is.

Select a relevant template from the agent creation wizard and customize it.

Ask a colleague to share their agent and then edit it.

Start from a blank agent and manually add all instructions and knowledge.

You are configuring an agent for a customer support team. The agent should answer from a knowledge base of troubleshooting articles, but it should also be able to escalate to a human agent when it cannot find an answer. You want to make it easy for users to start a conversation. What should you do?

Create suggested prompts only and rely on the agent's default capabilities to access the knowledge base.

Set instructions to always answer from the knowledge base and never escalate.

Add the knowledge base and share the agent, but leave instructions blank to allow the agent to learn from usage.

Set instructions that define escalation behavior, add the knowledge base, and create suggested prompts like 'I need help with a device'.

What is the primary purpose of sharing a Microsoft 365 Copilot agent with team members?

To make the agent available in the public Agent Store.

To prevent other users from creating their own agents.

To automatically update the agent's knowledge sources.

To allow team members to use the same agent for their work.

Which of the following is an example of a knowledge source that can be configured for a Microsoft 365 Copilot agent?

A SharePoint site containing company policies.

The agent's name and description.

The list of users who can access the agent.

The agent's suggested prompts list.

Microsoft Certified:AI Business Professional

Domain 2Objective 3

Create and Manage Microsoft 365 Copilot Agents AB-730 Practice Questions (Page 2)

Part of the Manage prompts and conversations by using AI domain, which accounts for 35–40% of the AB-730 exam. Microsoft does not publish an official question count, but from its 45-minute exam (~20–30 total, ~7–12 in this domain), expect 2–4 from this objective — we provide 23 practice questions to prepare you well beyond it. (estimate)

23questions here

5free pages

5concepts

35–40%of the exam

Questions 6–10

6application · medium
A legal department wants a Copilot agent that helps draft standard contract clauses based on approved templates stored in a SharePoint library. They want to start quickly and then customize the agent's behavior. You decide to use a template. What is the first step you should take after selecting the template?
Select an answer first
7foundation · easy
A user wants to create an agent for a common scenario such as onboarding new employees. Which approach best leverages a predefined template?
Select an answer first
8application · medium
You are configuring an agent for a customer support team. The agent should answer from a knowledge base of troubleshooting articles, but it should also be able to escalate to a human agent when it cannot find an answer. You want to make it easy for users to start a conversation. What should you do?
Select an answer first
9foundation · easy
What is the primary purpose of sharing a Microsoft 365 Copilot agent with team members?
Select an answer first
10foundation · easy
Which of the following is an example of a knowledge source that can be configured for a Microsoft 365 Copilot agent?
Select an answer first

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