When planning channels for an AI agent, what is the primary consideration for selecting a channel?

The channel that is easiest to implement, regardless of user needs.

The channel that supports the most features, even if users don't use it.

The channel that requires the least security configuration.

The channel that aligns with where the target audience is most active.

Which activity is a typical part of a governance framework for AI agents?

Allowing developers to change policies without review.

Deleting all logs to protect user privacy.

Keeping the AI agent's behavior undocumented.

Conducting regular audits of AI agent decisions and logs.

A company is planning an AI agent for external customers to check order status and initiate returns. The agent will be embedded in the public website. The company uses Azure AD B2C for customer identity. What identity strategy should you plan?

Use Azure AD B2C as the identity provider for the agent, and configure the agent to accept tokens issued by B2C.

Use the same Azure AD tenant as internal employees for customer authentication.

Allow anonymous access to the agent and rely on the website session for identity.

Use API keys for each customer to authenticate to the agent.

What is a benefit of creating reusable components for AI agent development?

Increases the complexity of each AI agent.

Limits the functionality of AI agents.

Reduces development time and ensures consistency across agents.

Requires each agent to be built from scratch.

A company is building an AI agent for its employees to book meeting rooms and check availability. The agent will be integrated with Microsoft Teams. The company wants to ensure that only authorized employees can use the agent. What should you plan?

Deploy the agent on a public website instead of Teams.

Use a shared access key for all employees to authenticate.

Design the agent for an internal audience and secure it with Azure AD authentication and Teams channel permissions.

Make the agent publicly available to allow external partners to book rooms.

Microsoft Certified:AI Agent Builder Associate

Domain 1Objective 1

Plan an Agent Solution AB-620 Practice Questions (Page 4)

Part of the Plan and configure agent solutions domain, which accounts for 30–35% of the AB-620 exam. Microsoft does not publish an official question count, but from its 120-minute exam (~50–80 total, ~15–28 in this domain), expect 5–9 from this objective — we provide 50 practice questions to prepare you well beyond it. (estimate)

50questions here

10free pages

9concepts

30–35%of the exam

Questions 16–20

16foundation · easy
When planning channels for an AI agent, what is the primary consideration for selecting a channel?
Select an answer first
17foundation · easy
Which activity is a typical part of a governance framework for AI agents?
Select an answer first
18application · medium
A company is planning an AI agent for external customers to check order status and initiate returns. The agent will be embedded in the public website. The company uses Azure AD B2C for customer identity. What identity strategy should you plan?
Select an answer first
19foundation · easy
What is a benefit of creating reusable components for AI agent development?
Select an answer first
20application · medium
A company is building an AI agent for its employees to book meeting rooms and check availability. The agent will be integrated with Microsoft Teams. The company wants to ensure that only authorized employees can use the agent. What should you plan?
Select an answer first

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