A company uses Salesforce for customer records and SharePoint for internal documents. The agent must answer questions about both systems in a single conversation. The admin has already created a custom connector for SharePoint. What should the admin do to also access Salesforce data?

Add the Salesforce connector as a new data source in the same agent and configure authentication.

Create a second agent for Salesforce and link it to the first agent via a topic.

Replace the SharePoint connector with the Salesforce connector because only one connector can be used per agent.

Use the SharePoint connector to access Salesforce data by configuring a SharePoint list that syncs with Salesforce.

What is the role of Microsoft Power Platform connectors in the context of Copilot Studio?

They are used to create custom user interfaces for the copilot

They are only used for automating business processes, not for data access

They allow the copilot to call actions and retrieve data from various enterprise systems

They are a type of AI model used for natural language understanding

When configuring a Copilot connector to access an enterprise data source, what is typically required?

A custom API written specifically for the connector

A public endpoint for the data source

A valid connection reference and authentication credentials

A separate Azure subscription for each connector

An admin is planning to add multiple knowledge sources to an agent. The sources include SharePoint, Dataverse, and a custom REST API. What is the best approach to manage these sources?

Use only the SharePoint connector and store all data in SharePoint.

Create a single custom connector that aggregates all three sources.

Use Azure AI Search to index all three sources and connect only to Azure AI Search.

Add each source as a separate data source in the agent and configure them individually.

An organization uses Dataverse as its primary data store. The agent must retrieve customer information from Dataverse. The admin has already configured a Power Platform connector for Dataverse. What additional step is required to ensure the agent can use this connector?

Enable the 'Use connector' toggle in the agent's general settings.

Deploy the agent to a production environment before testing the connector.

Provide the connection reference and authentication details for the Dataverse connector.

Create a custom API endpoint that wraps the Dataverse connector.

Microsoft Certified:AI Agent Builder Associate

Domain 2Objective 1

Connect to Enterprise Knowledge Sources AB-620 Practice Questions (Page 1)

Part of the Integrate and extend agents in Copilot Studio domain, which accounts for 40–45% of the AB-620 exam. Microsoft does not publish an official question count, but from its 120-minute exam (~50–80 total, ~20–36 in this domain), expect 5–9 from this objective — we provide 33 practice questions to prepare you well beyond it. (estimate)

33questions here

7free pages

6concepts

40–45%of the exam

Questions 1–5

1application · medium
A company uses Salesforce for customer records and SharePoint for internal documents. The agent must answer questions about both systems in a single conversation. The admin has already created a custom connector for SharePoint. What should the admin do to also access Salesforce data?
Select an answer first
2foundation · easy
What is the role of Microsoft Power Platform connectors in the context of Copilot Studio?
Select an answer first
3foundation · easy
When configuring a Copilot connector to access an enterprise data source, what is typically required?
Select an answer first
4application · medium
An admin is planning to add multiple knowledge sources to an agent. The sources include SharePoint, Dataverse, and a custom REST API. What is the best approach to manage these sources?
Select an answer first
5application · medium
An organization uses Dataverse as its primary data store. The agent must retrieve customer information from Dataverse. The admin has already configured a Power Platform connector for Dataverse. What additional step is required to ensure the agent can use this connector?
Select an answer first

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