A company is planning to build several AI agents for different departments. Each agent needs to handle user authentication and access the same set of internal services. The company wants to ensure that the agents are consistent and that development effort is minimized. What should you plan?

Create a reusable authentication component and a shared service connector library.

Outsource the development of each agent to different vendors.

Use a single agent for all departments to avoid building multiple agents.

Build each agent from scratch to tailor authentication to each department.

A logistics company is deploying an AI agent that tracks shipments and provides delivery estimates. The agent needs to integrate with a legacy on-premises tracking system and a cloud-based customer portal. The company has strict security requirements and wants to minimize changes to the legacy system. What integration strategy should you plan?

Use an API gateway to expose the legacy system's functionality as a secure API, and have the agent call that API.

Directly connect the agent to the legacy system's database.

Replace the legacy system with a new cloud-based system.

Use a file-based integration where the legacy system exports data to a shared folder.

A government agency is deploying an AI agent to answer citizen questions about public services. They need to ensure the agent's responses are accurate and that there is accountability for its actions. What governance framework should they establish?

A legal disclaimer that the agency is not responsible for the agent's responses.

A set of technical guidelines for the development team only.

A policy that defines the agent's scope, a review process for updates, and an audit log of all interactions.

A committee that reviews the agent's responses on a monthly basis.

Which example best represents a reusable component for AI agents?

A database table designed for a specific agent's data.

A hard-coded response that only one agent uses.

A one-time script that migrates data for a single agent.

A custom action that sends an email notification, used by multiple agents.

A company is designing an AI agent for its employees to book meeting rooms. The agent will be integrated with the company's calendar system. What design consideration is most important for this internal audience?

Make the agent available on a public website.

Require users to create a separate account for the agent.

Ensure the agent uses the company's internal terminology and integrates with existing single sign-on.

Design the agent to handle only basic queries without escalation.

Microsoft Certified:AI Agent Builder Associate

Domain 1Objective 1

Plan an Agent Solution AB-620 Practice Questions (Page 2)

Part of the Plan and configure agent solutions domain, which accounts for 30–35% of the AB-620 exam. Microsoft does not publish an official question count, but from its 120-minute exam (~50–80 total, ~15–28 in this domain), expect 5–9 from this objective — we provide 50 practice questions to prepare you well beyond it. (estimate)

50questions here

10free pages

9concepts

30–35%of the exam

Questions 6–10

6application · medium
A company is planning to build several AI agents for different departments. Each agent needs to handle user authentication and access the same set of internal services. The company wants to ensure that the agents are consistent and that development effort is minimized. What should you plan?
Select an answer first
7expert · hard
A logistics company is deploying an AI agent that tracks shipments and provides delivery estimates. The agent needs to integrate with a legacy on-premises tracking system and a cloud-based customer portal. The company has strict security requirements and wants to minimize changes to the legacy system. What integration strategy should you plan?
Select an answer first
8application · medium
A government agency is deploying an AI agent to answer citizen questions about public services. They need to ensure the agent's responses are accurate and that there is accountability for its actions. What governance framework should they establish?
Select an answer first
9foundation · easy
Which example best represents a reusable component for AI agents?
Select an answer first
10application · medium
A company is designing an AI agent for its employees to book meeting rooms. The agent will be integrated with the company's calendar system. What design consideration is most important for this internal audience?
Select an answer first

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