Configure Topics AB-620 Practice Questions (Page 1)

Questions 1–5

1. 1expert · hard

   A multi-national e-commerce agent handles returns. The agent must collect the order ID, call a returns API, and then guide the user through a flow that initiates the return. The API returns a return authorization number that must be used in the flow. However, the API sometimes returns a 'pending' status, which requires the user to wait and check back later. You need to configure the topic to handle both immediate and pending returns. What should you do?

   • AUse a generative answers node to interpret the API response and decide the next step.
   • BStore the API response in a variable, then use a condition to check the status. If 'approved', pass the authorization number to the flow. If 'pending', inform the user and offer to schedule a reminder.
   • CUse a custom prompt to generate the next step based on the API response.
   • DAlways pass the API response to the flow, regardless of status, and let the flow handle the pending case.
   Reveal Solution Discussion Select an answer first
2. 2application · medium

   A logistics company's agent tracks shipments. The agent must capture a tracking number from the user, call a tracking API, and then display the shipment status. The tracking number must be used in multiple steps within the topic. You need to configure the topic to manage this data. What should you do?

   • AUse a Call an action step to invoke a flow that captures the tracking number and returns the status, without storing it in a variable.
   • BUse a generative answers node to extract the tracking number from the user's message and then call the API.
   • CUse a Question node to capture the tracking number into a variable, then use that variable in a Send HTTP request action and in the response message.
   • DUse a Send HTTP request action with the tracking number hardcoded in the URL.
   Reveal Solution Discussion Select an answer first
4. 3application · medium

   A support agent in Copilot Studio handles order status inquiries. The agent must check an external order-tracking API and then guide the conversation to a flow that updates the customer's record. The flow requires the order ID as input. You need to configure the topic to pass the captured order ID to the flow and then continue based on the flow's success. What should you do?

   • AAdd a Call an action step first, then add a Send HTTP request action inside the flow to retrieve the order ID, and finally use a condition to check the response.
   • BUse a generative answers node to call the API and then directly invoke the flow without storing the order ID in a variable.
   • CAdd a Send HTTP request action to call the API, store the order ID in a variable, then add a Call an action step that references that variable and configure the flow's return value to route to the next topic.
   • DAdd a Call an action step, then use a Power Fx formula to embed the order ID directly in the flow's input, and ignore the flow's output.
   Reveal Solution Discussion Select an answer first
5. 4foundation · easy

   Which of the following is an example of a tool that can be incorporated into a Copilot Studio topic?

   • AA system topic like 'Greeting'
   • BA variable type like 'String'
   • CA Power Automate flow that sends an email
   • DA topic trigger phrase
   Reveal Solution Discussion Select an answer first
6. 5application · medium

   A university's agent answers questions about admission requirements. The agent must provide up-to-date information from the university's website and FAQ documents, and the responses should be natural and conversational. You need to configure the topic to generate responses dynamically from these sources. What should you do?

   • AAdd a Send HTTP request action to fetch the website content and then use a custom prompt to summarize it.
   • BUse a Call an action step to invoke a flow that queries the FAQ documents and returns a text response.
   • CAdd a custom prompt that includes the URLs of the website and FAQ documents and instructs the model to read them.
   • DAdd a generative answers node and select the website and FAQ documents as knowledge sources, then use a Message node to present the response.
   Reveal Solution Discussion Select an answer first