Orchestrate Configuration for Prebuilt Agents and Apps AB-100 Practice Questions (Page 2)

Questions 6–10

1. 6application · medium

   A multinational manufacturing company uses Dynamics 365 Finance and Supply Chain Management. The finance team wants to use Copilot to get quick answers about vendor payment terms, but the standard Copilot responses often miss company-specific policies stored in SharePoint. The IT team needs to enable Copilot to use those policies without custom development. What should they do?

   • ACreate a Power Automate flow to copy SharePoint policies into the Dynamics 365 database.
   • BConfigure a Dataverse table to store the policies and use a custom connector.
   • CAdd the SharePoint site as a knowledge source in the Copilot configuration for Finance and Operations apps.
   • DEnable the AI Builder 'Document Processing' model to extract policies from SharePoint.
   Reveal Solution Discussion Select an answer first
2. 7application · medium

   A company wants to use AI to extract data from invoices and automatically populate a custom business app. They also want to use a Microsoft 365 agent to help employees find information from company policies. What should the architect propose?

   • AUse AI Builder to create a text classification model for invoices, and use Microsoft 365 Copilot to answer questions from company policy documents.
   • BUse AI Builder to create a document processing model for invoices, and use Microsoft 365 Copilot to draft emails to employees.
   • CUse Azure Form Recognizer to extract invoice data, and use Microsoft 365 Copilot to answer questions from company policy documents.
   • DUse AI Builder in Power Platform to create a document processing model for invoices, and use Microsoft 365 Copilot to answer questions from company policy documents.
   Reveal Solution Discussion Select an answer first
4. 8foundation · easy

   A supply chain manager wants to use AI in Dynamics 365 Supply Chain Management to predict when inventory items might run out so that replenishment can be planned proactively. Which AI feature supports this scenario?

   • ADemand forecasting
   • BInventory visibility
   • CInventory forecasting
   • DTransportation management
   Reveal Solution Discussion Select an answer first
5. 9foundation · easy

   When designing interoperability for finance and operations agent chats, what is the primary purpose of connecting additional knowledge sources?

   • ATo expand the agent's ability to answer questions with relevant information
   • BTo replace the need for human agents
   • CTo increase the speed of the underlying database
   • DTo reduce the number of users accessing the system
   Reveal Solution Discussion Select an answer first
6. 10foundation · easy

   Which AI feature in Dynamics 365 Customer Service suggests relevant knowledge articles to agents based on the content of a customer case?

   • AIntelligent case routing
   • BSLA management
   • CAI-driven knowledge suggestions
   • DSentiment analysis
   Reveal Solution Discussion Select an answer first