Microsoft Certified:Agentic AI Business Solutions Architect
Domain 2Objective 3
Orchestrate Configuration for Prebuilt Agents and Apps AB-100 Practice Questions (Page 1)
Part of the Design AI-powered business solutions domain, which accounts for 25–30% of the AB-100 exam. Microsoft does not publish an official question count, but from its 100-minute exam (~40–65 total, ~10–20 in this domain), expect 3–7 from this objective — we provide 36 practice questions to prepare you well beyond it. (estimate)
36questions here
8free pages
10concepts
25–30%of the exam
Questions 1–5
- 1
A field service company uses Dynamics 365 Field Service and Microsoft 365 Copilot for Service. They want technicians to get AI-generated troubleshooting steps in the field and also allow support agents to get AI-generated responses from the knowledge base. The company wants to minimize configuration effort and avoid custom development. What should they do?
Select an answer first - 2
Which AI feature in Dynamics 365 Supply Chain Management helps optimize logistics by suggesting the most efficient routes for product delivery?
Select an answer first - 3
When configuring Microsoft 365 Copilot for Service, which system must be connected to enable AI to assist agents with case resolution?
Select an answer first - 4
A marketing team wants to use AI in Dynamics 365 Customer Insights to automatically group customers into segments based on shared behaviors and attributes. Which AI feature enables this?
Select an answer first - 5
Which AI feature in Dynamics 365 Finance uses historical data and machine learning to help finance teams anticipate future cash positions?
Select an answer first
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