Contractual Issues CTEL-TM-OTM Practice Questions (Page 4)

Questions 16–20

1. 16foundation · easy

   Which activity is an example of monitoring contract compliance in a test contract?

   • AIgnoring minor delays to maintain good relations
   • BWriting test cases for the provider
   • CChanging the acceptance criteria without discussion
   • DReviewing test progress reports against agreed milestones
   Reveal Solution Discussion Select an answer first
2. 17application · medium

   A test manager is monitoring a contract with an external test provider. The SLA specifies that all critical defects must be reported within 4 hours of discovery. The provider has been consistently reporting within 6 hours. What is the most appropriate first step?

   • AImmediately invoke the penalty clause in the contract.
   • BIgnore the issue because the defects are still being reported.
   • CReview the SLA metrics and the provider's reporting logs to confirm the breach and discuss the root cause.
   • DTerminate the contract and find a new provider.
   Reveal Solution Discussion Select an answer first
4. 18expert · hard

   A test manager is evaluating contract types for a security testing engagement. The client has a fixed budget and a strict deadline, but the security testing scope is not fully known until the initial assessment is complete. Which contract type and approach is the most appropriate?

   • AA single time-and-materials contract with no cap, to allow for thorough testing.
   • BA fixed-price contract with a clause that allows the supplier to unilaterally adjust the price if the scope changes.
   • CA single fixed-price contract for the entire engagement, with a broad scope statement.
   • DA two-phase contract: a fixed-price initial assessment, followed by a time-and-materials phase for remediation testing, with a cap.
   Reveal Solution Discussion Select an answer first
5. 19foundation · easy

   Which strategy is effective for mitigating the risk of scope creep in a test contract?

   • AIncluding a clause that allows unlimited additional work without extra cost
   • BClearly defining the scope and establishing a formal change control process
   • CAvoiding any changes to the contract after signing
   • DRelying on verbal agreements for additional work
   Reveal Solution Discussion Select an answer first
6. 20application · medium

   A test manager is working under a time-and-materials contract. The client requests a change to the test data management approach, which will require additional effort. What is the most appropriate action to manage this change effectively?

   • AImplement the change but reduce testing effort elsewhere to keep the total cost the same.
   • BDocument the change request, estimate the additional effort and cost, and obtain client approval before proceeding.
   • CProceed with the change immediately and include the additional hours in the next invoice.
   • DInform the client that the change is out of scope and refuse to implement it.
   Reveal Solution Discussion Select an answer first