Contractual Issues CTEL-TM-OTM Practice Questions (Page 1)

Questions 1–5

1. 1expert · hard

   A test manager is managing a time-and-materials contract for exploratory testing. The client is concerned about the total cost and wants to cap the budget. The test manager is concerned that a hard cap may lead to incomplete testing. What is the most effective way to mitigate this risk?

   • ADefine a clear scope of testing activities and a process for approving additional hours before they are incurred.
   • BAgree to a cap but do not track hours closely, to avoid alarming the client.
   • CRefuse to accept a cap and insist on an open-ended time-and-materials contract.
   • DSet the cap at a high level to ensure testing is complete, even if it exceeds the client's budget.
   Reveal Solution Discussion Select an answer first
2. 2expert · hard

   A test manager is managing a fixed-price contract for a UAT phase. Midway through, the client requests a significant increase in the number of test cases and a new test environment. The contract has no change control clause. What is the most effective risk mitigation strategy?

   • APerform the additional work but invoice the client separately for the extra test cases and environment.
   • BStop work on the new requests and initiate a formal contract amendment to adjust scope, schedule, and price.
   • CRefuse the additional work and continue with the original scope only.
   • DAbsorb the additional work to maintain a good client relationship, hoping to recover costs in future contracts.
   Reveal Solution Discussion Select an answer first
4. 3application · medium

   During contract negotiation for a test outsourcing engagement, the client wants to include a clause that requires the test team to be co-located with the client's development team. The test manager is concerned about the cost of co-location. What is the most appropriate negotiation point to raise?

   • AAccept the co-location requirement without discussion, to secure the contract.
   • BRefuse the co-location requirement and insist on a fully remote team.
   • CDiscuss the option of a hybrid model, with key test leads co-located and the rest of the team working remotely.
   • DPropose that the client pays for all co-location costs, without any discussion of alternatives.
   Reveal Solution Discussion Select an answer first
5. 4foundation · easy

   Why is it important to assess the impact of a proposed contract change before approval?

   • ATo speed up the approval process
   • BTo avoid any changes to the contract
   • CTo understand the effects on cost, schedule, and quality
   • DTo satisfy the provider's preferences
   Reveal Solution Discussion Select an answer first
6. 5application · medium

   A test manager is monitoring a contract with a test data provider. The contract specifies that test data must be delivered within 24 hours of a request. The provider has been delivering within 48 hours. What is the most appropriate action?

   • AReview the delivery logs and the contract's SLA to confirm the breach and discuss the root cause with the provider.
   • BIgnore the issue because the data is eventually delivered.
   • CImmediately invoke the penalty clause in the contract.
   • DTerminate the contract and find a new provider.
   Reveal Solution Discussion Select an answer first