A usability risk has a high likelihood of occurring and a high impact on user satisfaction. How should this risk be prioritized?

Low priority, because it is already likely to occur

High priority, because it combines high likelihood and high impact

Medium priority, because impact is subjective

Deferred, because usability risks are not critical

A usability team has identified a critical usability risk in a new online banking feature. They need to communicate this risk to stakeholders to inform a go/no-go decision. Which of the following is the most effective way to communicate the risk?

Wait until the risk is fully resolved before informing stakeholders.

Present a detailed report with the risk's likelihood, impact, and recommended mitigation actions.

Discuss the risk informally with a few stakeholders without documentation.

Send a brief email stating that there is a usability risk and that the feature should not be released.

Which of the following is a common source of usability risk?

The number of features in the product

The programming language used to develop the product

The user's level of experience with similar products

How can a usability risk impact business goals?

By reducing customer satisfaction and increasing support costs

By ensuring the product meets all accessibility standards

By increasing the number of features available to users

By improving the product's performance and speed

Certified Tester Usability Testing

Domain 2Objective 1

Usability Risks CT-UT Practice Questions (Page 5)

Part of the Risks in Usability, User Experience and Accessibility domain, which makes up ~11% of our current practice bank. ISTQB does not publish an official question count, but from its 60-minute exam (~25–40 total, ~3–4 in this domain), expect 1–1 from this objective — we provide 26 practice questions to prepare you well beyond it. (estimate)

26questions here

6free pages

7concepts

Questions 21–25

21foundation · easy
A usability risk has a high likelihood of occurring and a high impact on user satisfaction. How should this risk be prioritized?
Select an answer first
22application · medium
A usability team has identified a critical usability risk in a new online banking feature. They need to communicate this risk to stakeholders to inform a go/no-go decision. Which of the following is the most effective way to communicate the risk?
Select an answer first
23foundation · easy
Which of the following is a common source of usability risk?
Select an answer first
24foundation · easy
How can a usability risk impact business goals?
Select an answer first
25foundation · easy
Which technique involves breaking down the steps a user takes to complete a task in order to identify potential usability risks?
Select an answer first

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