Which of the following is an example of a leading survey question?

What improvements would you like to see in the product?

Don't you agree that the product is easy to use?

How often do you use the product?

How satisfied are you with the product's performance?

A global company wants to survey users of its mobile app in three countries with different languages. The team has a limited budget and needs to ensure high response rates. What is the most important consideration?

Use a single English version to save costs

Translate the survey into each language and use local distribution channels

Use the same distribution channel in all countries for consistency

Distribute the survey only in the country with the most users

What is the main purpose of pilot testing a survey?

To select the distribution channel

To identify and fix issues in the survey before full distribution

To determine the exact number of respondents needed

To collect the final data for analysis

A survey is administered to a sample of 500 users. After the deadline, the team notices that responses from mobile users are underrepresented. What is the most appropriate action?

Weight the responses from desktop users to compensate

Analyze the data as is and note the limitation in the report

Extend the deadline and send reminders specifically to mobile users

Discard all mobile responses to make the sample consistent

A usability team wants to survey both new and experienced users of a software product to compare their onboarding experiences. The team has a limited budget and can only send 200 surveys. What is the most appropriate sampling approach?

Survey only new users because they are more important

Stratified sample: 100 new users and 100 experienced users

Convenience sample of users who respond to a social media post

Randomly sample 200 users from the entire user base

Certified Tester Usability Testing

Domain 6Objective 1

Step-By-Step Approach to User Surveys CT-UT Practice Questions (Page 4)

Part of the User Surveys domain, which makes up ~6% of our current practice bank. ISTQB does not publish an official question count, but from its 60-minute exam (~25–40 total, ~2–2 in this domain), expect 1–1 from this objective — we provide 31 practice questions to prepare you well beyond it. (estimate)

31questions here

7free pages

8concepts

Questions 16–20

16foundation · easy
Which of the following is an example of a leading survey question?
Select an answer first
17expert · hard
A global company wants to survey users of its mobile app in three countries with different languages. The team has a limited budget and needs to ensure high response rates. What is the most important consideration?
Select an answer first
18foundation · easy
What is the main purpose of pilot testing a survey?
Select an answer first
19application · medium
A survey is administered to a sample of 500 users. After the deadline, the team notices that responses from mobile users are underrepresented. What is the most appropriate action?
Select an answer first
20expert · hard
A usability team wants to survey both new and experienced users of a software product to compare their onboarding experiences. The team has a limited budget and can only send 200 surveys. What is the most appropriate sampling approach?
Select an answer first

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