A facilitator is leading a value stream mapping session with a team that has never worked together. The team members are from different departments and have conflicting priorities. The facilitator wants to create a safe environment for open discussion. What is the most effective technique?

Focus only on the data and ignore personal opinions.

Ask each department to present its own view first.

Let the team discuss freely without any structure to encourage creativity.

Establish ground rules that encourage respectful listening and discourage blame.

A bank is mapping its loan approval process. The team disagrees on where the value stream starts and ends. The facilitator wants to resolve this quickly and keep the mapping effort focused. Which approach best defines the value stream boundaries?

Start when the loan application is received by the underwriting team and end when the credit decision is made.

Start when the loan application is approved and end when the loan is disbursed.

Start when the bank first advertises a loan product and end when the loan is fully repaid.

Start when the customer submits a loan application and end when the customer receives the loan funds.

A team has created a future state map that reduces lead time by 40%. The team has identified several improvement actions, but there is disagreement about which to implement first. The team has limited resources and wants to achieve the future state within six months. What is the most effective approach to action planning?

Sequence the actions based on dependencies and impact, and assign a clear owner and metric to each.

Let each team member choose an action they are passionate about.

Implement all actions in parallel to achieve the future state faster.

Focus only on the actions that are easiest to implement to show quick wins.

What is a key element of an action plan to implement the future state?

Waiting for the next fiscal year to start implementation

Setting vague goals without specific metrics

Assigning clear ownership for each improvement action

Listing all possible improvements without prioritization

A current state map for a product development process shows that the design review step takes 4 days and has a 50% rework rate. The team wants to design a future state that improves flow and quality. Which future state change is most aligned with lean principles?

Introduce a checklist and peer review before the formal design review to reduce rework and shorten the review cycle.

Move the design review to the end of the process to avoid delaying development.

Eliminate the design review step entirely to save time.

Increase the design review team size to speed up the review process.

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Domain 2Objective 1

Facilitate Value Stream Mapping CT-ATLAS Practice Questions (Page 2)

Part of the Improve Quality and Flow in a Value-Driven Organization domain, which makes up ~24% of our current practice bank. ISTQB does not publish an official question count, but from its 120-minute exam (~50–80 total, ~12–19 in this domain), expect 2–4 from this objective — we provide 33 practice questions to prepare you well beyond it. (estimate)

33questions here

7free pages

8concepts

Questions 6–10

6application · medium
A facilitator is leading a value stream mapping session with a team that has never worked together. The team members are from different departments and have conflicting priorities. The facilitator wants to create a safe environment for open discussion. What is the most effective technique?
Select an answer first
7application · medium
A bank is mapping its loan approval process. The team disagrees on where the value stream starts and ends. The facilitator wants to resolve this quickly and keep the mapping effort focused. Which approach best defines the value stream boundaries?
Select an answer first
8expert · hard
A team has created a future state map that reduces lead time by 40%. The team has identified several improvement actions, but there is disagreement about which to implement first. The team has limited resources and wants to achieve the future state within six months. What is the most effective approach to action planning?
Select an answer first
9foundation · easy
What is a key element of an action plan to implement the future state?
Select an answer first
10application · medium
A current state map for a product development process shows that the design review step takes 4 days and has a 50% rework rate. The team wants to design a future state that improves flow and quality. Which future state change is most aligned with lean principles?
Select an answer first

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