Workforce and Stakeholder Buy-In CAIPM Practice Questions (Page 7)

Questions 31–35

1. 31foundation · easy

   When developing a communication plan for an AI initiative, which of the following is most important to consider?

   • AThe preferred communication channels and language of each stakeholder group
   • BThe number of stakeholders in each group
   • CThe cost of communication tools
   • DThe personal opinions of the project sponsor
   Reveal Solution Discussion Select an answer first
2. 32foundation · easy

   Which technique is most effective for addressing stakeholder concerns about an AI change?

   • AMinimizing the impact of the change to avoid discussion
   • BMandating acceptance without explanation
   • CIgnoring concerns until the change is fully implemented
   • DOpenly discussing concerns and providing transparent information
   Reveal Solution Discussion Select an answer first
4. 33foundation · easy

   Why is it important to empower champions within the organization during an AI change?

   • AThey can guarantee that all stakeholders will accept the change
   • BThey can influence their peers and spread positive attitudes about the change
   • CThey are the only ones who understand the AI technology
   • DThey have the authority to approve the AI budget
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5. 34application · medium

   A logistics company has deployed an AI route-optimization system. After three months, the program manager notices that drivers are increasingly bypassing the AI's suggested routes. A quick survey reveals that drivers feel the AI does not account for real-time road conditions. What should the program manager do to address this feedback and improve buy-in?

   • AIncrease the frequency of AI route updates to every 15 minutes
   • BSend a memo to drivers explaining that the AI is based on historical data and should be trusted
   • CEstablish a structured feedback loop where drivers can report route issues, and use that data to refine the AI model
   • DDisable the AI system and return to manual route planning
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6. 35expert · hard

   A mid-sized manufacturing firm is introducing an AI system for predictive quality control. The production line workers are skeptical because a previous automation project led to layoffs. The plant manager is supportive but has limited influence over the workers. The program manager has a small budget and must decide how to allocate it. The workers' union has expressed willingness to collaborate if the program manager addresses job security. Which approach is most likely to reduce resistance and build trust?

   • AImplement the AI in a pilot area and keep the results confidential until it is proven
   • BPartner with the union to co-design the AI implementation, including a no-layoff commitment for the first year, and establish a joint feedback committee
   • CAppoint the plant manager as the sole champion and have them communicate the benefits of the AI
   • DInvest in a comprehensive training program to upskill workers so they can take on new roles
   Reveal Solution Discussion Select an answer first