Workforce and Stakeholder Buy-In CAIPM Practice Questions (Page 4)

Questions 16–20

1. 16application · medium

   A manufacturing company is introducing an AI-based predictive maintenance system. The maintenance technicians are skeptical and worry that the AI will generate false alarms and undermine their expertise. The program manager wants to reduce resistance and build ownership. Which approach is most likely to achieve this?

   • AProvide a one-time bonus to technicians who adopt the system within the first month
   • BAnnounce the system's benefits in a company-wide email and ask managers to reinforce the message
   • CInvite technicians to co-design the alert thresholds and participate in a pilot where their feedback directly influences system adjustments
   • DMandate that all technicians must use the system and include compliance in their performance reviews
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2. 17foundation · easy

   Which of the following is an example of a potential concern that a stakeholder impact assessment might identify for employees?

   • AHigher electricity costs for the organization
   • BFear of job displacement due to automation
   • CLack of access to the AI system's source code
   • DIncreased need for manual data entry
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4. 18application · medium

   A tech company is rolling out an AI system that monitors employee productivity. Employees are concerned about privacy. What is the most important ethical consideration to include in the buy-in strategy?

   • AClearly communicate what data is collected, how it is used, and ensure transparency
   • BImplement the system without informing employees
   • CKeep data collection methods confidential to avoid misuse
   • DFocus on the productivity gains for the company
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5. 19foundation · easy

   Which of the following is an example of a motivational approach to encourage AI adoption?

   • AKeeping the AI system's benefits a secret until after launch
   • BRecognizing and rewarding employees who successfully use the AI system
   • CRequiring employees to use the AI system without any support
   • DThreatening disciplinary action for non-compliance
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6. 20application · medium

   A financial services firm is introducing an AI system for fraud detection. The program manager has identified that the risk and compliance teams are skeptical about the AI's accuracy and are worried about false positives. The program manager wants to build trust and advocacy within these teams. Which action is most effective?

   • AGuarantee that the AI will never produce a false positive
   • BSend a detailed technical whitepaper to all team members and ask them to review it
   • CAsk the IT department to enforce the use of the AI system through system access controls
   • DAppoint a respected senior risk manager as an AI champion and have them co-lead a workshop explaining the system's controls and accuracy metrics
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