Alignment with Business Goals ACCISO Practice Questions (Page 9)

Questions 41–45

1. 41expert · hard

   A city government is developing a strategic plan to improve citizen services through a new mobile app. The IT department has proposed a technically advanced solution, but the mayor's office is concerned that citizens may not adopt it. The city has limited budget and a tight timeline. What should the project team do first?

   • ADevelop a prototype and test it with a small group of citizens before full development.
   • BLaunch the app quickly to meet the timeline, then gather feedback for future improvements.
   • CAllocate the entire budget to advanced technology features to make the app impressive.
   • DConduct a stakeholder analysis to understand citizen needs and constraints, then align the app's features with those needs.
   Reveal Solution Discussion Select an answer first
2. 42expert · hard

   A healthcare provider is planning a multi-year digital transformation to improve patient portal adoption. The project involves integrating legacy systems with a new cloud-based platform. The compliance officer warns that patient data must remain within the country. The CIO wants to proceed quickly. What is the most appropriate first step?

   • AProceed with the cloud platform and encrypt all data to satisfy the compliance officer.
   • BSelect a cloud provider with a local data center region and proceed with the integration.
   • CDelay the project until all legacy systems are replaced with modern equivalents.
   • DConduct a risk assessment that includes data residency, legacy integration complexity, and stakeholder impact, then define mitigation strategies.
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4. 43application · medium

   A university is rolling out a new student information system. The IT department has completed the technical implementation, but faculty members are resisting the change because they were not consulted and do not see how it benefits their work. What should the project manager do to improve alignment and adoption?

   • ADelay the rollout indefinitely until faculty voluntarily accept the system.
   • BProvide additional technical training sessions for faculty on how to use the system.
   • CConduct a stakeholder analysis to identify faculty concerns, then develop a communication plan that explains how the system improves teaching and administrative efficiency.
   • DMandate that faculty use the system by setting a deadline and threatening disciplinary action for non-compliance.
   Reveal Solution Discussion Select an answer first
5. 44expert · hard

   A global bank is adopting COBIT to improve IT governance. The bank has multiple business units with conflicting priorities. The board wants to ensure that IT investments are aligned with the overall corporate strategy. Which COBIT practice would be most effective in resolving conflicts and ensuring alignment?

   • AImplement a balanced scorecard that tracks IT operational metrics for each business unit.
   • BEstablish a governance body that uses COBIT's goals cascade to prioritize IT investments based on enterprise goals.
   • CAllow each business unit to define its own IT priorities and manage its own budget.
   • DFocus on achieving high capability levels for all IT processes.
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6. 45application · medium

   A city government is implementing a new online permitting system. The building inspection department is a key stakeholder but has been unresponsive to meeting requests. The project manager needs to move forward. What is the best way to engage this stakeholder?

   • AProceed without their input, as they are not the primary users of the system.
   • BWait until the department becomes available, even if it delays the project indefinitely.
   • CEscalate to the department head and request a designated representative to participate in the project.
   • DAssume the department's needs are similar to other departments and proceed.
   Reveal Solution Discussion Select an answer first