A regional bank is developing its annual IT plan. The CEO has set a strategic goal to increase digital customer adoption by 20% within 18 months. The IT director proposes a large infrastructure modernization project. Which approach best ensures the IT plan aligns with the CEO's goal?

Approve the infrastructure project but add a KPI that tracks server uptime as a proxy for customer adoption.

Begin the infrastructure project immediately because modern infrastructure is a prerequisite for any digital initiative.

Conduct a strategic planning session with business and IT leaders to map the infrastructure project to specific digital adoption enablers and define success metrics.

Defer all IT projects until the marketing department finalizes its customer acquisition campaign.

A bank has implemented a new mobile banking app. The IT team reports that the app has a 4.8-star rating and high user engagement. However, the bank's strategic goal is to increase cross-selling of financial products. The app does not include any product recommendations. What is the most likely reason the app is not aligned with the business goal?

The app is not available on all mobile platforms.

The app's features do not support the business goal of cross-selling.

The app's user engagement is too low to drive cross-selling.

The app's technical performance is poor, despite the high rating.

A non-profit organization's IT department wants to implement a new donor management system. The organization's goal is to increase donor retention. The IT team has proposed a system with advanced analytics. What is the best way to ensure the system aligns with the organization's goal?

Implement the system and measure success by the number of donors in the database.

Focus on the system's technical performance, such as response time, to ensure user satisfaction.

Define KPIs that track donor retention rates and link them to the system's analytics features.

Ask the IT team to add more features to the system to ensure it is comprehensive.

Why is change management important for fostering alignment between IT and business units?

It eliminates the need for communication with stakeholders

It helps employees adapt to new IT systems and processes, reducing resistance and ensuring successful adoption

It focuses only on technical aspects of system upgrades

It ensures that all IT changes are implemented without any testing

A bank is planning to launch a new mobile banking app to increase customer engagement. The CISO identifies a risk that the app may have security vulnerabilities that could lead to data breaches, damaging customer trust and the bank's reputation. What is the most appropriate risk response?

Implement a comprehensive security testing program, including penetration testing and code reviews, before launch.

Accept the risk because the app is critical to the bank's growth strategy.

Avoid the risk by canceling the mobile app project.

Transfer the risk by purchasing cyber insurance to cover potential breach costs.

EC-CouncilAssociate C|CISO

Domain 5Objective 2

Alignment with Business Goals ACCISO Practice Questions (Page 2)

Part of the Strategic Planning, Finance, Procurement, and Vendor Management domain, which makes up ~23% of our current practice bank. EC-Council does not publish an official question count, but from its 120-minute exam (~50–80 total, ~12–18 in this domain), expect 2–3 from this objective — we provide 50 practice questions to prepare you well beyond it. (estimate)

50questions here

10free pages

7concepts

Questions 6–10

6application · medium
A regional bank is developing its annual IT plan. The CEO has set a strategic goal to increase digital customer adoption by 20% within 18 months. The IT director proposes a large infrastructure modernization project. Which approach best ensures the IT plan aligns with the CEO's goal?
Select an answer first
7expert · hard
A bank has implemented a new mobile banking app. The IT team reports that the app has a 4.8-star rating and high user engagement. However, the bank's strategic goal is to increase cross-selling of financial products. The app does not include any product recommendations. What is the most likely reason the app is not aligned with the business goal?
Select an answer first
8application · medium
A non-profit organization's IT department wants to implement a new donor management system. The organization's goal is to increase donor retention. The IT team has proposed a system with advanced analytics. What is the best way to ensure the system aligns with the organization's goal?
Select an answer first
9foundation · easy
Why is change management important for fostering alignment between IT and business units?
Select an answer first
10application · medium
A bank is planning to launch a new mobile banking app to increase customer engagement. The CISO identifies a risk that the app may have security vulnerabilities that could lead to data breaches, damaging customer trust and the bank's reputation. What is the most appropriate risk response?
Select an answer first

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