A project manager wants to improve the performance of a customer support team that handles tickets. The PM has noticed that the average resolution time has increased over the past month. The PM wants to provide constructive feedback to the team. What is the MOST effective way to deliver this feedback?

Send a company-wide email highlighting the team's poor performance.

Privately warn the team lead that they will be held accountable for the increase.

Hold a team meeting to present the metric and brainstorm solutions together.

Wait for the next quarterly performance review to discuss the issue.

Why is it important to assess team members' skills before assigning project tasks?

To ensure tasks are assigned to people who can complete them effectively

To satisfy customer requirements

To determine the project budget

To reduce the number of team members

A project manager notices that a development team's velocity has dropped by 30% over the last two sprints. The team members are still logging the same number of hours. The project manager wants to understand the root cause and improve performance. Which action should the project manager take FIRST?

Immediately add more developers to the team to increase capacity.

Implement a new daily status report to track each developer's tasks.

Conduct a one-on-one meeting with each team member to discuss their individual performance.

Review the performance metrics and hold a team retrospective to identify impediments.

CompTIAProject+

Domain 1Objective 10

Team and Resource Management PK0-005 Practice Questions (Page 2)

Part of the Project management concepts domain, which accounts for 33% of the PK0-005 exam. CompTIA does not publish an official question count, but from its 90-minute exam (~35–60 total, ~12–20 in this domain), expect 1–2 from this objective — we provide 31 practice questions to prepare you well beyond it. (estimate)

31questions here

7free pages

8concepts

33%of the exam

Questions 6–10

6foundation · easy
Before assigning tasks, a project manager reviews each team member's certifications, past project experience, and proficiency with required tools. What is the project manager performing?
Select an answer first
7foundation · easy
A project manager schedules regular one-on-one meetings with team members to discuss their progress and provide constructive feedback. What is the project manager establishing?
Select an answer first
8application · medium
A project manager wants to improve the performance of a customer support team that handles tickets. The PM has noticed that the average resolution time has increased over the past month. The PM wants to provide constructive feedback to the team. What is the MOST effective way to deliver this feedback?
Select an answer first
9foundation · easy
Why is it important to assess team members' skills before assigning project tasks?
Select an answer first
10application · medium
A project manager notices that a development team's velocity has dropped by 30% over the last two sprints. The team members are still logging the same number of hours. The project manager wants to understand the root cause and improve performance. Which action should the project manager take FIRST?
Select an answer first

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Team and Resource Management PK0-005 Practice Questions (Page 2)

Questions 6–10

Before assigning tasks, a project manager reviews each team member's certifications, past project experience, and proficiency with required tools. What is the project manager performing?

A project manager schedules regular one-on-one meetings with team members to discuss their progress and provide constructive feedback. What is the project manager establishing?

Why is it important to assess team members' skills before assigning project tasks?

A project manager notices that a development team's velocity has dropped by 30% over the last two sprints. The team members are still logging the same number of hours. The project manager wants to understand the root cause and improve performance. Which action should the project manager take FIRST?

Keep studying — Project management concepts