A project manager is reviewing the issue management process after a series of issues were mishandled. The team often failed to log issues promptly, and stakeholders were not informed of delays. What is the MOST effective way to improve the process?

Implement a stricter policy that requires all issues to be logged within 24 hours.

Replace the issue tracking tool with a more complex one.

Conduct a retrospective to identify the root causes and update the issue management plan accordingly.

Assign a dedicated issue manager to handle all logging and communication.

A critical issue has been resolved, but the resolution involved a workaround that may not be a permanent fix. The project manager needs to communicate this to stakeholders. What is the MOST appropriate communication approach?

Communicate only the successful resolution to avoid alarming stakeholders.

Communicate the workaround, the residual risk, and the plan for a permanent fix.

Report the issue as fully resolved and close it in the issue log.

Escalate the issue to the sponsor without informing other stakeholders.

A project is behind schedule due to a recurring issue with a subcontractor's quality. The project manager has tried coaching and rework, but the issue persists. The project has a tight budget and no schedule float. What is the MOST effective resolution technique for the project manager to apply?

Continue coaching the subcontractor and hope performance improves.

Escalate the issue to the sponsor and request more time.

Reduce the project scope to avoid the subcontractor's work.

Replace the subcontractor with a new one, accepting a potential cost increase.

What is the primary reason for communicating issue status and resolutions to stakeholders promptly?

To satisfy the requirements of the issue tracking tool

To ensure the project manager is the only one who knows about the issue

To avoid having to document the issue

To keep stakeholders informed and manage their expectations

CompTIAProject+

Domain 1Objective 5

Issue Management PK0-005 Practice Questions (Page 5)

Part of the Project management concepts domain, which accounts for 33% of the PK0-005 exam. CompTIA does not publish an official question count, but from its 90-minute exam (~35–60 total, ~12–20 in this domain), expect 1–2 from this objective — we provide 33 practice questions to prepare you well beyond it. (estimate)

33questions here

7free pages

7concepts

33%of the exam

Questions 21–25

21foundation · easy
Which two factors are most commonly used to prioritize project issues?
Select an answer first
22expert · hard
A project manager is reviewing the issue management process after a series of issues were mishandled. The team often failed to log issues promptly, and stakeholders were not informed of delays. What is the MOST effective way to improve the process?
Select an answer first
23expert · hard
A critical issue has been resolved, but the resolution involved a workaround that may not be a permanent fix. The project manager needs to communicate this to stakeholders. What is the MOST appropriate communication approach?
Select an answer first
24expert · hard
A project is behind schedule due to a recurring issue with a subcontractor's quality. The project manager has tried coaching and rework, but the issue persists. The project has a tight budget and no schedule float. What is the MOST effective resolution technique for the project manager to apply?
Select an answer first
25foundation · easy
What is the primary reason for communicating issue status and resolutions to stakeholders promptly?
Select an answer first

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