Documentation 220-1202 Practice Questions (Page 4)

Questions 16–20

1. 16application · medium

   A small company's IT admin plans to replace the aging file server with a new one. The admin has already identified the new hardware, scheduled the migration for Saturday night, and informed the office manager. What should the admin do BEFORE starting the migration to ensure the change is documented and approved properly?

   • ASubmit a change request detailing the reason, scope, rollback plan, and impact on users, and obtain approval from the appropriate authority.
   • BCreate a backup of the old server and store it offsite, then begin the migration without further documentation.
   • CInform all users via email about the upcoming migration and ask them to save their work before Saturday night.
   • DProceed with the migration as scheduled, then document the new server's configuration in the system documentation after it is complete.
   Reveal Solution Discussion Select an answer first
2. 17foundation · easy

   What is the purpose of requiring formal approval before implementing a system change?

   • ATo slow down the change process intentionally
   • BTo ensure the change is reviewed and authorized by appropriate personnel
   • CTo document the change for the vendor
   • DTo give end users a chance to object to the change
   Reveal Solution Discussion Select an answer first
4. 18foundation · easy

   Which of the following is the PRIMARY reason to document system changes accurately and comprehensively?

   • ATo provide a historical record that supports troubleshooting, auditing, and future planning
   • BTo increase the workload of IT staff
   • CTo satisfy the personal preference of the IT manager
   • DTo replace the need for regular system backups
   Reveal Solution Discussion Select an answer first
5. 19expert · hard

   A company is planning to replace its on-premises file server with a cloud storage solution. The IT manager is concerned about data residency requirements and the potential impact on remote employees. The change has been approved by the CAB. What is the MOST critical factor to consider during the impact analysis?

   • AThe speed of the internet connection at the company's headquarters.
   • BThe cost of the cloud storage subscription compared to the current on-premises solution.
   • CThe geographic location of the cloud storage provider's data centers and whether they meet data residency requirements.
   • DThe training required for employees to use the new cloud storage solution.
   Reveal Solution Discussion Select an answer first
6. 20expert · hard

   A large organization has a change advisory board (CAB) that meets every two weeks. A critical vulnerability is discovered in the company's web server software, and the security team recommends an immediate patch. The patch is known to require a brief service interruption. What is the BEST approach to handle this change?

   • AApply the patch immediately without approval, since it is a security issue.
   • BSubmit an emergency change request and follow the expedited approval process, including notifying stakeholders of the brief outage.
   • CSend an email to the CAB members and wait for a majority to approve before applying the patch.
   • DWait for the next CAB meeting to approve the change, even if it means the vulnerability remains unpatched.
   Reveal Solution Discussion Select an answer first