Documentation 220-1202 Practice Questions (Page 2)

Questions 6–10

1. 6expert · hard

   An IT department is evaluating tools for managing their documentation. They need a tool that supports version control, allows multiple team members to edit simultaneously, and provides access controls. They also want to be able to generate reports on changes made. Which tool BEST meets these requirements?

   • AA collection of Word documents stored in a shared mailbox.
   • BA version control system like Git, but without a web interface.
   • CA shared network drive with folders for each document.
   • DA wiki platform that supports version history, concurrent editing, and role-based access controls.
   Reveal Solution Discussion Select an answer first
2. 7application · medium

   A company is planning to upgrade the operating system on all employee workstations from Windows 10 to Windows 11. The IT manager wants to minimize disruption. What is the FIRST step in the change management process?

   • AConduct an impact analysis to identify affected applications, hardware, and users.
   • BInstall the upgrade on a test machine to verify compatibility.
   • CSend a company-wide email announcing the upgrade schedule.
   • DCreate a rollback plan in case the upgrade fails.
   Reveal Solution Discussion Select an answer first
4. 8application · medium

   A company is planning to migrate its on-premises email server to a cloud-based service. The IT manager has identified the risks and benefits, and the change has been approved. What is the NEXT step in the change management process?

   • AConduct a post-implementation review to evaluate the success of the migration.
   • BInform all employees about the migration and provide training on the new system.
   • CExecute the migration immediately to avoid delays.
   • DCreate a detailed implementation plan, including a rollback plan and a communication plan.
   Reveal Solution Discussion Select an answer first
5. 9application · medium

   A network administrator changes the IP address of a critical server from 192.168.1.10 to 192.168.1.20. After the change, the administrator updates the server's documentation. What additional information should be documented to comply with best practices?

   • AThe IP address of the default gateway, even though it was not changed.
   • BThe name of the administrator who made the change, but not the reason.
   • COnly the new IP address, since that is the current configuration.
   • DThe date of the change, the reason for the change, and the previous IP address.
   Reveal Solution Discussion Select an answer first
6. 10foundation · easy

   Which of the following is a best practice for creating and maintaining IT documentation?

   • AUsing vague terms like 'etc.' to keep documents short
   • BIncluding the date and author of each update
   • CUpdating documentation only when a major change occurs
   • DStoring documentation only in the memory of the IT staff
   Reveal Solution Discussion Select an answer first