5.2 Describe Call Routing Process in Webex Calling 350-801 Practice Questions (Page 1)

Questions 1–5

1. 1expert · hard

   An administrator is configuring Webex Calling for a company that has a main office and a remote worker. The remote worker is located in a different country and needs to make local calls using a local PSTN provider. The main office uses a different PSTN provider. The company wants to minimize costs by ensuring that calls from the remote worker to local numbers use the local provider. What is the best approach?

   • ACreate a separate route group for the remote worker's local provider and assign it to the remote worker
   • BAssign the remote worker to a route list with both providers
   • CUse a single route pattern for all external calls
   • DAssign the remote worker to the same route group as the main office
   Reveal Solution Discussion Select an answer first
2. 2foundation · easy

   In Webex Calling, what is a key characteristic of emergency call routing?

   • AEmergency calls are always routed to the nearest public safety answering point (PSAP) based on the caller's registered location.
   • BEmergency calls are routed based on the caller's IP address to the PSAP.
   • CEmergency calls are routed to the callee's voicemail if the callee does not answer.
   • DEmergency calls are routed to the organization's main reception desk for manual handling.
   Reveal Solution Discussion Select an answer first
4. 3application · medium

   A user in a Webex Calling deployment dials a number that is not an internal extension and does not match any route pattern. What happens to the call?

   • AThe call is blocked and the user receives a reorder tone
   • BThe call is routed to the PSTN by default
   • CThe call is routed to the operator
   • DThe call is queued until a route pattern is added
   Reveal Solution Discussion Select an answer first
5. 4expert · hard

   A company has users in multiple countries and wants to ensure that emergency calls are routed to the correct PSAP. They also want to ensure that calls to international numbers are routed through a specific provider to minimize costs. They have a single PSTN provider that operates in all countries. What is the most appropriate configuration?

   • ACreate emergency locations for each country and assign users to the appropriate location
   • BUse a single route list for all external calls
   • CCreate a single route pattern for emergency calls
   • DCreate a single emergency location and a single route group for all users
   Reveal Solution Discussion Select an answer first
6. 5application · medium

   An administrator is configuring Webex Calling for a company that has a main office and a branch office. They want calls from the branch office to external numbers to use a local PSTN provider, while calls from the main office use the main provider. What is the most efficient way to achieve this?

   • ACreate two route groups and assign them to the respective users
   • BUse a single route pattern for all external calls
   • CCreate two route lists and assign them to the users
   • DCreate a single route group with both providers
   Reveal Solution Discussion Select an answer first