2.5. Investigate Commonly Encountered Hardware Issues. 100-140 Practice Questions (Page 4)

Questions 16–20

1. 16expert · hard

   A user's workstation runs a legacy 32-bit application that is critical for their job. The application requires 4 GB RAM and 500 MB disk space. The workstation has a 64-bit processor, 8 GB RAM, and 100 GB free disk space. The application previously ran on a 32-bit Windows 7 PC. The user upgraded to a 64-bit Windows 11 PC, and the application now fails to start. Device Manager shows no issues. What is the most likely cause and the best first step?

   • AThe 32-bit application is incompatible with 64-bit Windows 11; run it in compatibility mode or use a virtual machine.
   • BThe application requires a 32-bit processor; install a 32-bit version of Windows.
   • CThe application's driver is missing; check Device Manager for an unknown device.
   • DThe system does not meet the application's requirements; upgrade the RAM to 16 GB.
   Reveal Solution Discussion Select an answer first
2. 17expert · hard

   A company plans to deploy a new CAD application to 50 workstations. The application requires a 64-bit processor, 16 GB RAM, a workstation-class GPU, and 20 GB disk space. The current workstations have 64-bit processors, 8 GB RAM, consumer GPUs, and 50 GB free disk space. The IT budget is limited. What is the most cost-effective approach that will allow the application to run?

   • AUpgrade the RAM to 16 GB and replace the GPUs with workstation-class models on all workstations.
   • BUse a cloud-based virtual desktop infrastructure (VDI) with the required specs, avoiding hardware upgrades.
   • CUpgrade only the RAM and keep the consumer GPUs because the application will run with reduced graphics quality.
   • DTest the application on one upgraded workstation to see if the consumer GPU is sufficient before upgrading all.
   Reveal Solution Discussion Select an answer first
4. 18expert · medium

   A user's PC has a 32-bit processor and 4 GB RAM. The user wants to run a 64-bit application that requires 8 GB RAM. What is the most appropriate recommendation?

   • AUse a compatibility layer to run the 64-bit application on the 32-bit system.
   • BAdd more RAM to the existing system.
   • CUpgrade the processor and RAM to meet the application's requirements.
   • DInstall a 64-bit operating system to run the application.
   Reveal Solution Discussion Select an answer first
5. 19application · easy

   A user wants to install a video-editing application that requires 16 GB of RAM, a 64-bit processor, a DirectX 12 GPU, and 20 GB of free disk space. The user's PC has a 32-bit processor, 8 GB of RAM, an integrated GPU that supports DirectX 11, and 30 GB free. What is the most appropriate action?

   • AInstall the application and see if it runs; the requirements are only recommendations.
   • BInform the user that the PC does not meet the application's requirements and cannot run it.
   • CUpgrade the RAM to 16 GB and try installing the application.
   • DFree up additional disk space to ensure the application has enough room to install.
   Reveal Solution Discussion Select an answer first
6. 20expert · hard

   A user's external hard drive is not recognized by Windows. Device Manager shows the drive under 'Other devices' with a yellow exclamation mark and error code 28 (no driver installed). The drive works on another computer. What is the most likely cause and the best first step?

   • AThe USB port is dead; try a different USB port.
   • BThe driver for the external drive is missing on this PC; update the driver from Device Manager or the manufacturer's website.
   • CThe drive needs to be formatted because the file system is corrupted.
   • DThe external drive is faulty; replace it because it is not recognized.
   Reveal Solution Discussion Select an answer first