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CiscoCertified Support Technician (CCST) IT Support

Domain 2Objective 1

2.1. Demonstrate How to Follow Basic Safety Procedures. 100-140 Practice Questions (Page 5)

Part of the Hardware Issues domain, which makes up ~22% of our current practice bank. Cisco does not publish an official question count, but from its 50-minute exam (~20–35 total, ~4–8 in this domain), expect 1–2 from this objective — we provide 30 practice questions to prepare you well beyond it. (estimate)

30questions here
6free pages
4concepts

Questions 21–25

  1. 21application · medium

    A technician is about to open a desktop PC that has been running for several days. The technician notices the power supply fan is spinning and the case feels warm. After unplugging the power cord, what is the most appropriate next step before touching internal components?

    Select an answer first
  2. 22application · medium

    A small office has a server room with a Class C fire extinguisher mounted near the door. A technician notices smoke coming from a server's power supply. What should the technician do first?

    Select an answer first
  3. 23expert · hard

    A technician is upgrading a workstation in a location where the only available ground point is a metal water pipe. The technician has an ESD wrist strap and a mat. What is the best course of action?

    Select an answer first
  4. 24expert · hard

    A technician is setting up a new workstation in a cubicle. The cubicle has a low ceiling and limited space. The technician needs to install a monitor on a mount. What is the most important safety consideration?

    Select an answer first
  5. 25foundation · easy

    Which of the following is the correct way to use an anti-static mat when working on a computer?

    Select an answer first
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