A technician is asked to move a heavy server from a rack to a workbench for maintenance. The server weighs about 30 kg (66 lb). The technician has a lifting strap but is unsure how to use it. Which approach is most appropriate?

Use the lifting strap with proper technique: keep the back straight, lift with the legs, and avoid twisting.

Lift the server alone without the strap to save time.

Slide the server across the floor to the workbench.

Ask a coworker to help lift the server without the strap.

A technician is working in a server room with a raised floor. The technician needs to run a cable under the floor. What is the most important safety consideration?

Run the cable directly over the floor to avoid working under it.

Use a metal ladder to access the under-floor area.

Ensure the raised floor tiles are properly supported and use a cable management system.

Remove multiple floor tiles at once to speed up the work.

A technician is cleaning the inside of a PC with compressed air. The technician notices a buildup of dust on the power supply fan. What is the best practice?

Spray the power supply with a liquid cleaner to remove the dust.

Use short bursts of compressed air while holding the fan blades to prevent them from spinning.

Let the fan spin freely while blowing air to clean it more thoroughly.

Use a vacuum cleaner to suck the dust out of the power supply.

What is the main reason you should never open a CRT monitor or a power supply unit?

They contain lead-based solder that is toxic if exposed to air.

They contain capacitors that can store a dangerous electrical charge even after being unplugged.

They are sealed units and opening them voids the manufacturer's warranty.

They are too heavy and can cause physical injury if dropped.

What is the correct lifting technique when moving a heavy desktop computer from a lower shelf to a desk?

Bend at the knees, keep your back straight, and lift with your legs.

Bend at the waist and keep your legs straight while lifting with your back.

Lift the computer quickly to reduce the time you are holding the weight.

Twist your torso while lifting to reach the desk more easily.

CiscoCertified Support Technician (CCST) IT Support

Domain 2Objective 1

2.1. Demonstrate How to Follow Basic Safety Procedures. 100-140 Practice Questions (Page 4)

Part of the Hardware Issues domain, which makes up ~22% of our current practice bank. Cisco does not publish an official question count, but from its 50-minute exam (~20–35 total, ~4–8 in this domain), expect 1–2 from this objective — we provide 30 practice questions to prepare you well beyond it. (estimate)

30questions here

6free pages

4concepts

Questions 16–20

16expert · hard
A technician is asked to move a heavy server from a rack to a workbench for maintenance. The server weighs about 30 kg (66 lb). The technician has a lifting strap but is unsure how to use it. Which approach is most appropriate?
Select an answer first
17application · medium
A technician is working in a server room with a raised floor. The technician needs to run a cable under the floor. What is the most important safety consideration?
Select an answer first
18application · medium
A technician is cleaning the inside of a PC with compressed air. The technician notices a buildup of dust on the power supply fan. What is the best practice?
Select an answer first
19foundation · easy
What is the main reason you should never open a CRT monitor or a power supply unit?
Select an answer first
20foundation · easy
What is the correct lifting technique when moving a heavy desktop computer from a lower shelf to a desk?
Select an answer first

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