Given a Scenario, Describe the Benefits, Considerations, and Trade-Offs of Incorporating External Applications into an Optimal Solution Architecture. TECHNICAL-ARCHITECT Practice Questions (Page 5)

Questions 21–23

1. 21expert · hard

   A company is integrating a third-party marketing automation platform with Salesforce. The marketing team wants to send personalized emails based on real-time customer behavior, such as website visits. The company also needs to maintain a comprehensive customer profile in Salesforce for reporting. The marketing platform offers both an API and a data sync feature. What should the solution architect recommend?

   • AUse the API for real-time event triggers and the data sync for periodic profile updates.
   • BUse a middleware platform to orchestrate all data flows between the systems.
   • CUse only the API for all data exchange, including profile updates.
   • DUse only the data sync feature to keep Salesforce and the marketing platform in sync.
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2. 22expert · hard

   A company is evaluating a third-party AI-powered forecasting tool that integrates with Salesforce. The tool provides accurate forecasts but requires sending large volumes of historical sales data to the vendor's cloud. The company's sales team relies on forecasts for inventory planning. The vendor's service has a 99.95% uptime SLA. The company's IT team is concerned about data security and the potential impact of vendor downtime. What should the solution architect recommend?

   • AAdopt the tool but implement a data anonymization layer before sending data, and design a fallback process for forecasting during vendor outages.
   • BUse the tool only for non-critical forecasting and rely on manual processes for inventory planning.
   • CAdopt the tool as-is, relying on the vendor's SLA for availability.
   • DBuild a custom forecasting model in-house to avoid data sharing and vendor dependency.
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3. 23application · medium

   A manufacturing company uses a third-party ERP system integrated with Salesforce for order management. The ERP vendor has announced a major upgrade that will change its API endpoints and data models. The company's integration team is small and has limited experience with the new API. What is the primary trade-off the solution architect should highlight to the business?

   • AThe company will gain new ERP features but will lose the ability to customize the integration.
   • BThe company will need to rebuild its entire Salesforce instance to accommodate the new ERP.
   • CThe company will have better performance because the new API is more efficient.
   • DThe company will face integration complexity and potential downtime during the upgrade, but avoids the cost of building a custom ERP.
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