A company is deciding between Customer Community and Customer Community Plus licenses for their customer community. They need to allow customers to create and edit their own cases. Which license should they choose?

Customer Community Plus License

External Apps Subscription License

Which external user license type is designed for partners who need access to opportunities and deals?

Customer Community Plus License

Which statement about guest user access is true?

Guest users have the same access as authenticated community users

Guest users do not require a license

Guest users can log in with a username and password

Guest users can be assigned to any profile

When adding a new community member, which two items must be assigned to the user record?

A sharing set and a sharing rule

A community manager needs to temporarily prevent a customer from accessing the community while they investigate a billing dispute. The customer should not be able to log in, but their data and history should be preserved. What is the most appropriate action?

Remove the customer from the account's sharing set.

Delete the customer's user record.

Deactivate the customer's user record.

Change the customer's profile to a profile with no access.

SalesforceCertified Experience Cloud Consultant

Domain 5Objective 1

Identify How to Grant Users Access to the Community. EXPERIENCE-CLOUD-CONSULTANT Practice Questions (Page 2)

Part of the COMMUNITY MANAGEMENT domain, which accounts for 12% of the EXPERIENCE-CLOUD-CONSULTANT exam.

21questions here

5free pages

8concepts

12%of the exam

Questions 6–10

6application · easy
A company is deciding between Customer Community and Customer Community Plus licenses for their customer community. They need to allow customers to create and edit their own cases. Which license should they choose?
Select an answer first
7foundation · easy
Which external user license type is designed for partners who need access to opportunities and deals?
Select an answer first
8foundation · easy
Which statement about guest user access is true?
Select an answer first
9foundation · easy
When adding a new community member, which two items must be assigned to the user record?
Select an answer first
10application · easy
A community manager needs to temporarily prevent a customer from accessing the community while they investigate a billing dispute. The customer should not be able to log in, but their data and history should be preserved. What is the most appropriate action?
Select an answer first

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