A community manager wants to display a recommendation on a record detail page for a custom object. They have created a custom recommendation and placed the component. What else must they do for users to see it?

Assign the component to a permission set

A community manager wants to recommend knowledge articles to users based on the article's category. They also want to recommend discussions based on the same category. They want both recommendations to appear on the category page. What should they do?

Create one topic recommendation with category criteria and place it on the category page

Create one article recommendation with category criteria and place it on the category page

Create one custom recommendation with category criteria and place it on the category page

Create an article recommendation with category criteria and a topic recommendation with category criteria, and place both on the category page

A community manager wants to recommend knowledge articles to users based on the keywords they search for in the community. They want the recommendation to appear on the search results page. Which recommendation type and criteria should they use?

Custom recommendation with keyword criteria

Topic recommendation with keyword criteria

Article recommendation with category criteria

Article recommendation with keyword criteria

A community manager wants to recommend knowledge articles to users who have recently viewed a specific article. They want the recommendation to be based on the article's category. Which criteria should they use?

Category criteria matching the article's category

Keyword criteria matching the article's title

Source criteria based on the article object

User behavior criteria based on article views

A community manager wants recommendations to appear as a component on the home page. Which configuration step is required?

Enable the 'Show on Home' checkbox on the recommendation

Create a recommendation rule for the home page

Set the recommendation type to 'Home'

Add the recommendation component to the home page layout

SalesforceCertified Experience Cloud Consultant

Domain 5Objective 4

Given a Scenario, Determine the Steps to Create Recommendations in a Community. EXPERIENCE-CLOUD-CONSULTANT Practice Questions (Page 3)

Part of the COMMUNITY MANAGEMENT domain, which accounts for 12% of the EXPERIENCE-CLOUD-CONSULTANT exam.

22questions here

5free pages

5concepts

12%of the exam

Questions 11–15

11application · medium
A community manager wants to display a recommendation on a record detail page for a custom object. They have created a custom recommendation and placed the component. What else must they do for users to see it?
Select an answer first
12expert · hard
A community manager wants to recommend knowledge articles to users based on the article's category. They also want to recommend discussions based on the same category. They want both recommendations to appear on the category page. What should they do?
Select an answer first
13application · medium
A community manager wants to recommend knowledge articles to users based on the keywords they search for in the community. They want the recommendation to appear on the search results page. Which recommendation type and criteria should they use?
Select an answer first
14application · medium
A community manager wants to recommend knowledge articles to users who have recently viewed a specific article. They want the recommendation to be based on the article's category. Which criteria should they use?
Select an answer first
15foundation · easy
A community manager wants recommendations to appear as a component on the home page. Which configuration step is required?
Select an answer first

Finished these 5 questions?

Review the revealed explanations, or continue through the curriculum.

Next 5 questions →Back to EXPERIENCE-CLOUD-CONSULTANT

Free Basic Practice is a study aid with revealable answers — not a scored exam. Examers.io is independent and not affiliated with or endorsed by Salesforce. “EXPERIENCE-CLOUD-CONSULTANT” is a trademark of its owner, used for identification only.