Given a Scenario, Describe the Considerations When Migrating from Knowledge to Lightning Knowledge. AGENTFORCE-SERVICE-CONSULTANT Practice Questions (Page 3)

Questions 11–15

1. 11foundation · easy

   After migrating to Lightning Knowledge, what should be tested to ensure functionality is intact?

   • AThe performance of the org's custom reports.
   • BThe integration with external data sources.
   • CThe ability to create, edit, and publish articles.
   • DThe org's backup and restore process.
   Reveal Solution Discussion Select an answer first
2. 12foundation · easy

   What performance consideration should be addressed after migrating to Lightning Knowledge?

   • AAll articles should be published to improve performance.
   • BThe org should be switched to a sandbox environment to improve performance.
   • CThe number of article versions should be reduced to improve performance.
   • DThe search index should be rebuilt to ensure optimal search performance.
   Reveal Solution Discussion Select an answer first
4. 13application · medium

   A company uses Salesforce Knowledge with custom article types and several custom fields on the standard Article object. They plan to migrate to Lightning Knowledge using the standard migration tool. During the pre-migration readiness check, which finding would require the most significant remediation before the migration can proceed?

   • AThe org has more than 500,000 published articles.
   • BThe org has article types with more than 100 custom fields.
   • CThe org has multiple record types for the standard Article object.
   • DThe org has custom fields on the Article object that are not included in any article type.
   Reveal Solution Discussion Select an answer first
5. 14foundation · easy

   What happens to article attachments and translations during the migration to Lightning Knowledge?

   • ATranslations are migrated, but attachments are not.
   • BNeither attachments nor translations are migrated; they must be recreated manually.
   • CAttachments are migrated, but translations are not.
   • DBoth attachments and translations are migrated along with the article.
   Reveal Solution Discussion Select an answer first
6. 15foundation · easy

   How does the migration to Lightning Knowledge affect article lifecycle workflows?

   • AWorkflows are automatically updated to use the new Lightning workflow engine.
   • BWorkflows are converted to flows automatically during the migration.
   • CWorkflows are preserved, but may need to be reviewed for compatibility with Lightning Knowledge.
   • DWorkflows are deleted and must be recreated using Process Builder.
   Reveal Solution Discussion Select an answer first