Given a Scenario, Describe the Considerations When Migrating from Knowledge to Lightning Knowledge. AGENTFORCE-SERVICE-CONSULTANT Practice Questions (Page 1)

Questions 1–5

1. 1foundation · easy

   After migrating to Lightning Knowledge, what is a key consideration for search functionality?

   • ASearch indexes are automatically rebuilt and require no action.
   • BSearch is disabled until the administrator enables it manually.
   • CSearch only works for published articles, not drafts.
   • DSearch results may change because Lightning Knowledge uses a different search engine.
   Reveal Solution Discussion Select an answer first
2. 2foundation · easy

   What is a key step in validating the migration to Lightning Knowledge?

   • ACheck that the org's custom domain is still active.
   • BVerify that all users have the 'Manage Articles' permission.
   • CConfirm that the article count matches the source data.
   • DEnsure that all articles are published.
   Reveal Solution Discussion Select an answer first
4. 3foundation · easy

   What happens to custom record types when migrating to Lightning Knowledge?

   • AThey are deleted and must be recreated.
   • BThey are preserved as record types.
   • CThey are converted to article types.
   • DThey are merged into a single default record type.
   Reveal Solution Discussion Select an answer first
5. 4foundation · easy

   After migrating to Lightning Knowledge, what is a common adjustment needed for user permissions?

   • AProfiles need to be updated to include the 'Manage Articles' permission.
   • BThe 'Lightning Knowledge User' permission must be enabled for all users who need access.
   • CPermission set assignments for Knowledge are automatically removed and must be recreated.
   • DUsers must be assigned the 'Knowledge User' permission again.
   Reveal Solution Discussion Select an answer first
6. 5application · medium

   After migrating to Lightning Knowledge, a company notices that search results for articles are slower than before. They have a large number of articles and use global search. What is the most likely cause?

   • AThe search index has not been rebuilt after the migration.
   • BThe articles are not assigned to a data category.
   • CLightning Knowledge does not support global search.
   • DThe migration tool does not migrate search settings.
   Reveal Solution Discussion Select an answer first