Your company is rolling out the Salesforce mobile app to a sales team that frequently works from customer sites with unreliable connectivity. They need to access account and opportunity data and log activities. Which design consideration is most important to address first?

Configure offline access with sync filters to ensure the necessary records are available without a connection.

Enable push notifications for all record updates so they stay informed while on the go.

Set up Einstein Activity Capture to automatically log emails and events from their mobile devices.

Implement a mobile-specific page layout with only the essential fields to reduce data usage.

A sales rep wants to use the Salesforce mobile app to get AI-powered recommendations for next best actions during client meetings. She also wants to automatically log her emails and events. What should you enable?

Enable Einstein Next Best Action and Einstein Activity Capture.

Enable the Salesforce mobile app and manually log all activities.

Enable Salesforce Inbox and set up email templates.

Install a third-party app for AI recommendations and use standard reports for activity logging.

Your sales team uses the Salesforce mobile app to view accounts and opportunities. They complain that the record pages load slowly on their devices. You suspect the page includes too many components. What should you do to improve performance?

Enable the Salesforce mobile app's 'Lightning Mode' to use a faster rendering engine.

Upgrade to a more expensive Salesforce edition that includes performance enhancements.

Ask users to clear the app cache regularly to improve performance.

Create a mobile-specific page layout with only the essential fields and related lists.

A global sales team uses the Salesforce mobile app. Some reps work in regions with strict data residency laws, while others work in areas with poor connectivity. You need to design a mobile solution that complies with data residency and supports offline work. What should you do?

Disable offline access for all users to avoid data being stored on devices, and rely on connectivity.

Use a VPN for all mobile users to ensure data is transmitted securely to the US instance.

Use a single Salesforce instance in the US and enable offline access for all users.

Deploy Salesforce instances in each required region and configure offline access with sync filters per region.

SalesforceCertified Agentforce Sales Consultant

Domain 3Objective 9

Explain the Capabilities, Use Cases and Design Considerations of Salesforce Mobile Applications Pertinent to the Sales Process. AGENTFORCE-SALES-CONSULTANT Practice Questions (Page 3)

Part of the SALES CLOUD SOLUTION DESIGN domain, which accounts for 25% of the AGENTFORCE-SALES-CONSULTANT exam.

27questions here

6free pages

5concepts

25%of the exam

Questions 11–15

11application · medium
Your company is rolling out the Salesforce mobile app to a sales team that frequently works from customer sites with unreliable connectivity. They need to access account and opportunity data and log activities. Which design consideration is most important to address first?
Select an answer first
12application · medium
A sales rep wants to use the Salesforce mobile app to get AI-powered recommendations for next best actions during client meetings. She also wants to automatically log her emails and events. What should you enable?
Select an answer first
13application · medium
Your sales team uses the Salesforce mobile app to view accounts and opportunities. They complain that the record pages load slowly on their devices. You suspect the page includes too many components. What should you do to improve performance?
Select an answer first
14expert · hard
A global sales team uses the Salesforce mobile app. Some reps work in regions with strict data residency laws, while others work in areas with poor connectivity. You need to design a mobile solution that complies with data residency and supports offline work. What should you do?
Select an answer first
15foundation · easy
Which Salesforce feature, when integrated with the mobile app, can provide sales reps with AI-driven insights about their opportunities?
Select an answer first

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