System Maintenance and Troubleshooting AGENTFORCE-NONPROFIT-CONSULTANT Practice Questions (Page 3)

Questions 11–15

1. 11foundation · easy

   An admin sees an error: "Cannot insert duplicate value in unique index." Which of the following is the most likely source of this error?

   • AAn NPSP error caused by a missing required field on a Contact record.
   • BAn NPSP-specific error caused by duplicate Household Accounts.
   • CA configuration error caused by an invalid formula field.
   • DA Salesforce platform error caused by a duplicate value in a field with a unique constraint.
   Reveal Solution Discussion Select an answer first
2. 12application · medium

   After running the NPSP Health Check tool, a consultant sees a finding that 'Recurring Donations are not enabled.' The organization does not use Recurring Donations and has no plans to. What should the consultant do?

   • ARun the 'Enable Recurring Donations' data migration to prepare for future use.
   • BCreate a custom object to track Recurring Donations instead of using NPSP's feature.
   • CEnable Recurring Donations in NPSP Settings to avoid future issues.
   • DLeave the setting disabled and document that the organization does not use Recurring Donations.
   Reveal Solution Discussion Select an answer first
4. 13foundation · easy

   The NPSP Health Check tool reports that several Accounts are missing Primary Contacts. What should the admin do to implement the recommendation?

   • AIgnore the warning because it is not important.
   • BManually add Primary Contacts to the affected Accounts.
   • CRun the Health Check tool again to see if the issue resolves itself.
   • DDelete the Accounts that are missing Primary Contacts.
   Reveal Solution Discussion Select an answer first
5. 14foundation · easy

   After encountering an NPSP error, which of the following is a recommended next step to gather more information?

   • ADisable all NPSP features to isolate the issue.
   • BRebuild the entire NPSP data model from scratch.
   • CAsk the user to retry the action multiple times.
   • DReview the Debug Logs for the user who triggered the error.
   Reveal Solution Discussion Select an answer first
6. 15application · medium

   A nonprofit consultant receives an error when a user tries to save a new Contact: 'Insert failed. First exception on row 0; first error: FIELD_CUSTOM_VALIDATION_EXCEPTION, Annual_Revenue__c must be greater than 0.' The user is creating a donor Contact and has not entered an Annual Revenue. The consultant suspects this is not an NPSP issue. Which initial step best confirms this suspicion?

   • AReview the Contact's page layout to see if the Annual Revenue field is required.
   • BCheck the Validation Rules for the Contact object to see if a rule references Annual_Revenue__c.
   • CRun the NPSP Health Check tool to see if it reports a validation rule issue.
   • DLook at the NPSP Settings page for the 'Require Annual Revenue' checkbox.
   Reveal Solution Discussion Select an answer first