Where can an admin run the NPSP Health Check tool?

From the Salesforce Setup menu under 'Health Check'.

From the App Launcher by searching for 'Health Check'.

From the NPSP Settings tab in Setup.

A user reports that when they try to save a new Payment, they get an error: 'npsp__Payment_Amount__c must be less than or equal to the Opportunity Amount.' The user is entering a payment for a partial donation. What is the most likely cause?

The Opportunity Amount is less than the Payment Amount being entered.

The Payment Amount field is set to read-only on the page layout.

The Opportunity is closed and cannot accept payments.

The Payment record type is incorrect.

A consultant runs the NPSP Health Check tool and sees a finding: 'The 'npsp__Household_Account_Model__c' setting is set to 'Individual' but there are existing Household Accounts.' The organization wants to keep using Household Accounts. What should the consultant do?

Delete all existing Household Accounts and recreate them as Individual Accounts.

Ignore the finding because it is just a warning.

Change the setting to 'Household' in NPSP Settings.

Run the 'One-Time Data Migration' process to convert existing Household Accounts to Individual Accounts.

After applying Health Check recommendations, what should an admin do to verify the changes were successful?

Wait for the next release to see if issues persist.

Rerun the NPSP Health Check tool to confirm no new issues are reported.

Ask users to report any new errors.

Check the audit trail for changes made by other admins.

An NPSP admin receives an error when running the Donation Matching Rules. What is the first step to troubleshoot this issue?

Delete all existing donations and recreate them.

Review the NPSP Settings page to confirm the Donation Matching Rules are enabled.

Contact Salesforce Support immediately.

Check the browser's developer console for JavaScript errors.

SalesforceCertified Agentforce Nonprofit Consultant

Domain 1Objective 2

System Maintenance and Troubleshooting AGENTFORCE-NONPROFIT-CONSULTANT Practice Questions (Page 1)

Part of the NPSP SETTINGS AND ADMINISTRATION domain, which accounts for 20% of the AGENTFORCE-NONPROFIT-CONSULTANT exam.

18questions here

4free pages

4concepts

20%of the exam

Questions 1–5

1foundation · easy
Where can an admin run the NPSP Health Check tool?
Select an answer first
2application · medium
A user reports that when they try to save a new Payment, they get an error: 'npsp__Payment_Amount__c must be less than or equal to the Opportunity Amount.' The user is entering a payment for a partial donation. What is the most likely cause?
Select an answer first
3application · medium
A consultant runs the NPSP Health Check tool and sees a finding: 'The 'npsp__Household_Account_Model__c' setting is set to 'Individual' but there are existing Household Accounts.' The organization wants to keep using Household Accounts. What should the consultant do?
Select an answer first
4foundation · easy
After applying Health Check recommendations, what should an admin do to verify the changes were successful?
Select an answer first
5foundation · easy
An NPSP admin receives an error when running the Donation Matching Rules. What is the first step to troubleshoot this issue?
Select an answer first

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