System Maintenance and Troubleshooting AGENTFORCE-NONPROFIT-CONSULTANT Practice Questions (Page 2)

Questions 6–10

1. 6application · medium

   After running the NPSP Health Check tool, a consultant sees a finding that 'Opportunity Contact Roles are not enabled for the Opportunity object.' The organization uses the standard 'Contact Roles' related list on Opportunities to track donor relationships. What should the consultant do?

   • AIgnore the finding because the organization does not use NPSP's donor management features.
   • BEnable Opportunity Contact Roles in NPSP Settings.
   • CCreate a custom formula field to track the donor relationship.
   • DAdd the Contact Roles related list to the Opportunity page layout.
   Reveal Solution Discussion Select an answer first
2. 7application · medium

   A consultant runs the NPSP Health Check tool and sees a finding: 'The 'npsp__Enable_Opportunity_Contact_Roles__c' setting is disabled.' The organization uses Opportunity Contact Roles to track donor relationships. What should the consultant do?

   • ACreate a custom formula field to track donor relationships instead.
   • BEnable the setting in NPSP Settings.
   • CLeave the setting disabled because the Health Check finding is informational.
   • DRun the 'One-Time Data Migration' process to enable the setting automatically.
   Reveal Solution Discussion Select an answer first
4. 8foundation · easy

   What is the primary purpose of the NPSP Health Check tool?

   • ATo monitor real-time performance of NPSP batch jobs.
   • BTo provide a summary of NPSP usage statistics.
   • CTo identify potential issues with NPSP data and configuration that could affect system health.
   • DTo automatically fix all NPSP data issues without admin intervention.
   Reveal Solution Discussion Select an answer first
5. 9application · medium

   After running the NPSP Health Check tool, a consultant sees a finding that 'The 'npsp__Default_Account_Model__c' setting is set to 'One-to-One' but there are existing Household Accounts.' The organization wants to use the One-to-One model going forward. What should the consultant do?

   • AIgnore the finding because it is just a warning.
   • BRun the 'One-Time Data Migration' process to convert existing Household Accounts to One-to-One Accounts.
   • CDelete all existing Household Accounts and recreate them as One-to-One Accounts.
   • DChange the setting to 'Household' to match the existing data.
   Reveal Solution Discussion Select an answer first
6. 10application · medium

   A consultant is troubleshooting an issue where a new donation Opportunity is not appearing on the Contact's page. The consultant checks the NPSP Error Log and finds an error: 'npsp__Opportunity_Contact_Role__c: bad value for restricted picklist field: Donor'. What should the consultant do first?

   • AChange the Opportunity record type to one that has the 'Donor' value.
   • BRun the NPSP Health Check tool to repair the picklist values.
   • CReinstall the NPSP package to restore default picklist values.
   • DCheck the picklist values for the 'Role' field on the Opportunity Contact Role object.
   Reveal Solution Discussion Select an answer first