Identify Problem to Be Solved (e.g., Needs, Persona) PMI-CPMAI Practice Questions (Page 1)

Questions 1–5

1. 1foundation · easy

   Which component is essential in a well-written use case?

   • AThe exact cost of implementation
   • BThe programming language to be used
   • CThe name of the project manager
   • DA clear description of the actor and the goal
   Reveal Solution Discussion Select an answer first
2. 2foundation · easy

   A stakeholder says, 'We have to wait for the report to be generated before we can proceed.' Which type of pain point is this?

   • ATechnical requirement
   • BUser story
   • CExplicit pain point
   • DImplicit pain point
   Reveal Solution Discussion Select an answer first
4. 3expert · hard

   A bank wants to automate the initial screening of loan applications. The screening involves checking credit score, verifying income, and flagging applications that need manual review. The bank has a large dataset of past applications with outcomes. The compliance team requires that the AI system's decisions be explainable to auditors. Which AI approach BEST balances automation with the explainability requirement?

   • AA reinforcement learning agent that optimizes approval rates.
   • BA simple linear regression model.
   • CA deep neural network with high predictive accuracy.
   • DA gradient boosting model with SHAP (SHapley Additive exPlanations) values.
   Reveal Solution Discussion Select an answer first
5. 4foundation · easy

   Which stakeholder interview approach is best for encouraging a stakeholder to describe a business process in detail?

   • AAsking 'Have you considered using automation for this?'
   • BAsking 'Do you follow the standard procedure every time?'
   • CAsking 'Can you walk me through the steps you follow from start to finish?'
   • DAsking 'What is the most efficient way to do this task?'
   Reveal Solution Discussion Select an answer first
6. 5foundation · easy

   During a stakeholder interview, which technique is most effective for uncovering underlying business pain points?

   • AUsing open-ended questions and active listening to explore the stakeholder's experiences
   • BAsking only closed-ended questions to keep the interview focused
   • CInterrupting the stakeholder to clarify points immediately
   • DProviding the stakeholder with a list of potential solutions to discuss
   Reveal Solution Discussion Select an answer first