A project management office (PMO) is reviewing lessons learned from several completed projects to identify areas that historically lead to claims. The PMO wants to use this analysis to improve future project planning. Which action would best utilize the lessons-learned analysis?

Incorporate the identified problem areas into the risk register and mitigation plans for new projects.

Use the lessons learned to adjust the contingency budget for future projects.

Share the lessons learned with the legal department to prepare for potential litigation.

Archive the lessons learned in a central repository for reference only.

What is the goal of root cause analysis when applied to claims?

To calculate the exact financial impact of the claim

To identify the underlying reasons why a claim occurred so that similar issues can be prevented in the future

To determine which party is legally at fault for the claim

To document the claim for insurance purposes

How does a design-build delivery method typically influence the nature of claims compared to design-bid-build?

It reduces claims related to design errors because the designer and builder are under one contract

It shifts all claims to the owner

It has no effect on the frequency or nature of claims

It increases claims related to design errors because the designer is not accountable

PMIConstruction Professional (PMI-CP)

Domain 1Objective 3

Manage the Claims Process PMI-CP Practice Questions (Page 4)

Part of the Contracts Management domain, which accounts for 50% of the PMI-CP exam.

31questions here

7free pages

8concepts

50%of the exam

Questions 16–20

16foundation · easy
Which technique is commonly used to identify the root cause of a claim?
Select an answer first
17foundation · easy
Which dispute resolution technique involves a neutral third party who facilitates a voluntary settlement but does not impose a decision?
Select an answer first
18application · medium
A project management office (PMO) is reviewing lessons learned from several completed projects to identify areas that historically lead to claims. The PMO wants to use this analysis to improve future project planning. Which action would best utilize the lessons-learned analysis?
Select an answer first
19foundation · easy
What is the goal of root cause analysis when applied to claims?
Select an answer first
20foundation · easy
How does a design-build delivery method typically influence the nature of claims compared to design-bid-build?
Select an answer first

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Manage the Claims Process PMI-CP Practice Questions (Page 4)

Questions 16–20

Which technique is commonly used to identify the root cause of a claim?

Which dispute resolution technique involves a neutral third party who facilitates a voluntary settlement but does not impose a decision?

A project management office (PMO) is reviewing lessons learned from several completed projects to identify areas that historically lead to claims. The PMO wants to use this analysis to improve future project planning. Which action would best utilize the lessons-learned analysis?

What is the goal of root cause analysis when applied to claims?

How does a design-build delivery method typically influence the nature of claims compared to design-bid-build?

Keep studying — Contracts Management