Manage the Claims Process PMI-CP Practice Questions (Page 3)

Questions 11–15

1. 11expert · hard · select all that apply

   A project team is using a risk management framework to reduce the likelihood of claims on a design-build project. They have identified a risk of claims due to unclear performance specifications. Which of the following risk responses would be effective in reducing the likelihood of claims? (Select all that apply.)

   • ATransfer the risk by requiring the contractor to indemnify the owner for any claims.
   • BAccept the risk and set aside a contingency fund.
   • CMitigate the risk by conducting a constructability review during the design phase.
   • DAvoid the risk by using a design-bid-build delivery method instead.
   • EMitigate the risk by developing detailed performance specifications with input from all stakeholders.
   Check answers Discussion Select an answer first
2. 12application · medium

   A contractor submits a notice of a potential claim for additional payment due to an alleged differing site condition. The contract requires the contractor to provide notice within 14 days of discovering the condition. The contractor discovered the condition 10 days ago but has not yet submitted a formal claim. The project manager wants to resolve the issue without escalating to a formal dispute. What should the project manager do first?

   • AIssue a change order to the contractor for the differing site condition, since the notice was timely.
   • BRefer the matter directly to mediation, as negotiation is unlikely to succeed given the contractual notice requirement.
   • CInitiate a negotiation session with the contractor to discuss the differing site condition and potential resolution.
   • DWait for the contractor to submit a formal claim before taking any action, as the notice period has not yet expired.
   Reveal Solution Discussion Select an answer first
4. 13application · medium

   During a design-build project, the owner requests a change to the exterior cladding material. The contractor agrees to the change and provides a price adjustment. The parties sign a document reflecting the new scope and price. Later, the contractor submits a claim for additional costs related to a delay caused by the material change. How should the project manager classify the signed document for the cladding change?

   • AA claim, because the contractor is seeking additional costs beyond the original contract.
   • BA constructive change, because the owner directed the change without a formal process.
   • CA variation order, but only if the contract is a lump-sum contract.
   • DA change order, because it is a mutual agreement to modify the contract scope and price.
   Reveal Solution Discussion Select an answer first
5. 14application · medium

   A project has a history of disputes between the owner and contractor over change requests. The project manager wants to implement a preventive measure to reduce the frequency of disputes. Which measure would be most effective?

   • AEstablish a clear change management process with defined procedures for submitting and approving changes.
   • BInclude a clause in the contract that waives the right to claim for changes.
   • CAssign a dispute review board to adjudicate change disputes.
   • DIncrease the number of progress meetings to discuss potential changes.
   Reveal Solution Discussion Select an answer first
6. 15foundation · easy

   A project manager is reviewing lessons learned from previous projects to identify areas that frequently lead to claims. Which activity best aligns with this objective?

   • APreparing a change order for an approved scope modification
   • BUpdating the project schedule to reflect current progress
   • CConducting a risk workshop with the project team
   • DAnalyzing historical project data to identify recurring patterns of disputes
   Reveal Solution Discussion Select an answer first