Task 4 Recognize and Eliminate Waste PMI-ACP Practice Questions (Page 6)

Questions 26–30

1. 26expert · hard

   A team receives a large amount of customer feedback through multiple channels (support tickets, app store reviews, and social media). They want to use this feedback to identify waste in their product. What is the most effective approach?

   • AAnalyze the feedback to identify recurring themes that indicate unmet needs or unused features.
   • BIgnore feedback from social media because it is not representative.
   • CForward all feedback to the development team to read.
   • DRespond to every piece of feedback individually to show customers they are heard.
   Reveal Solution Discussion Select an answer first
2. 27foundation · medium

   When prioritizing waste reduction opportunities, which factor should be considered alongside the potential impact?

   • AThe team's velocity
   • BThe effort required to implement the change
   • CThe color of the value stream map
   • DThe number of team members
   Reveal Solution Discussion Select an answer first
4. 28foundation · medium

   In agile delivery, which activity is BEST classified as value-added?

   • AHolding a daily stand-up meeting
   • BUpdating the project status dashboard
   • CWriting code that implements a customer-requested feature
   • DRefactoring code to improve maintainability
   Reveal Solution Discussion Select an answer first
5. 29application · medium

   A software team wants to identify waste in their deployment process. They currently track the number of deployments per week and the number of rollbacks. Which additional metric would best reveal waste in the form of rework?

   • ANumber of active developers on the team.
   • BPercentage of work items that require rework after review or testing.
   • CAverage age of open user stories in the backlog.
   • DCycle time from code commit to production deployment.
   Reveal Solution Discussion Select an answer first
6. 30application · medium

   A team building a mobile app receives a weekly report from the operations group that lists every server restart, failed login attempt, and support ticket opened. The team's retrospective facilitator wants to focus the next retro on eliminating waste. Which action best aligns with the principle of distinguishing value-added from non-value-added work?

   • AReview the report and ask the team to identify which items directly contribute to delivering a feature or fixing a defect for a customer.
   • BCreate a new metric that counts the number of server restarts per week and track it on the team's dashboard.
   • CAsk the operations group to stop sending the report because it is non-value-added.
   • DAutomate the report so it is generated daily and sent to a wider audience for faster awareness.
   Reveal Solution Discussion Select an answer first