Task 4 Recognize and Eliminate Waste PMI-ACP Practice Questions (Page 2)

Questions 6–10

1. 6application · medium

   A product team maps the flow of a customer request from submission to resolution. They discover that the request passes through five different teams and spends an average of 12 days in queues between handoffs, while actual work time is only 2 days. The team wants to reduce waste. What should they do first?

   • AEliminate all handoffs by having one team do all the work.
   • BImplement a kanban system to limit work-in-progress and reduce queue time.
   • CAnalyze the value stream map to identify which handoffs and queues are non-value-added and target the largest delay.
   • DAsk each team to work faster to reduce the 2 days of actual work time.
   Reveal Solution Discussion Select an answer first
2. 7foundation · medium

   Which metric specifically measures the percentage of time that value is being added during the total lead time?

   • AValue-added ratio
   • BWork in progress (WIP)
   • CCycle time
   • DThroughput
   Reveal Solution Discussion Select an answer first
4. 8foundation · medium

   Which waste reduction opportunity should a team typically address FIRST?

   • AHigh impact and high effort
   • BHigh impact and low effort
   • CLow impact and low effort
   • DLow impact and high effort
   Reveal Solution Discussion Select an answer first
5. 9application · medium

   A team's value stream map reveals three waste reduction opportunities: (1) reducing handoff delays between teams (estimated 2 days saved), (2) automating a manual report (estimated 1 day saved per month), and (3) eliminating a redundant approval step (estimated 3 days saved). The team has limited capacity to implement changes. Which opportunity should they prioritize?

   • AEliminating the redundant approval step, because it saves the most time and likely requires less effort.
   • BImplement all three simultaneously to maximize improvement.
   • CReducing handoff delays, because it affects every work item.
   • DAutomating the manual report, because it is a quick win.
   Reveal Solution Discussion Select an answer first
6. 10application · medium

   A team has successfully reduced the time spent in status meetings from 5 hours to 2 hours per week. They want to continue improving. What is the most aligned next step?

   • ARe-evaluate the meeting process in the next retrospective to identify remaining waste.
   • BMeasure the time spent in meetings once more and compare to the baseline.
   • CIncrease the meeting time back to 5 hours to ensure thorough communication.
   • DDeclare victory and move on to other projects.
   Reveal Solution Discussion Select an answer first