Task 5 Perform Continuous Improvements PMI-ACP Practice Questions (Page 2)

Questions 6–10

1. 6expert · hard

   A team is trying to improve customer satisfaction. They have been collecting feedback through a survey after each release, but the response rate is very low. What is the best approach to get more representative feedback?

   • ARely on the existing survey data and assume it is representative.
   • BUse multiple feedback channels, such as in-app prompts, interviews, and support tickets.
   • CIncrease the survey length to gather more detailed feedback from the few respondents.
   • DStop collecting feedback because it is not worth the effort.
   Reveal Solution Discussion Select an answer first
2. 7foundation · easy

   After implementing a new testing strategy, the team wants to evaluate whether the improvement was effective. Which approach best assesses the outcome?

   • AWait until the end of the project to evaluate the impact
   • BAssume the strategy is effective because it was well-intentioned
   • CAsk the team if they feel the strategy is working
   • DCompare the number of defects found in the current iteration to previous iterations
   Reveal Solution Discussion Select an answer first
4. 8application · medium

   A team implemented a new sprint planning approach to reduce planning time. They measure the planning time for three sprints and find it has decreased by 30%. However, the team also notices that the number of scope changes during the sprint has increased. What should the team do?

   • ARevert to the old planning approach because of the scope changes.
   • BIgnore the scope changes because planning time is the primary metric.
   • CEvaluate the trade-off between planning time and scope stability to determine if the new approach is beneficial overall.
   • DCelebrate the reduction in planning time and continue with the new approach.
   Reveal Solution Discussion Select an answer first
5. 9application · medium

   A team wants to improve their estimation accuracy. They have been collecting data on story points versus actual effort for the past year. What is the best way to use this data to drive improvement?

   • AReview the data in the next retrospective to identify patterns and adjust estimation practices.
   • BKeep the data for reporting to management but do not act on it.
   • CUse the data to assign blame to team members who were inaccurate.
   • DStop estimating because the data shows inaccuracy.
   Reveal Solution Discussion Select an answer first
6. 10application · medium

   A team is trying to reduce the time it takes to onboard new developers. They have collected feedback from recent hires that the documentation is outdated. What is the most effective improvement action?

   • AAssign a mentor to each new developer.
   • BUpdate the documentation based on the feedback.
   • CAsk new developers to figure things out on their own.
   • DIncrease the number of onboarding sessions.
   Reveal Solution Discussion Select an answer first