2.5 Structure Theme (chapter 7) MSP-PRACTITIONER-5TH-EDITION Practice Questions (Page 1)

Questions 1–5

1. 1expert · hard

   A programme is delivering a new customer portal. The portal's go-live depends on a new API being released by an external vendor. The vendor has a history of late delivery. The programme manager has recorded this dependency in the delivery plan. What is the most effective way to manage this dependency?

   • AMove the portal's go-live to the start of tranche 1, before the API is needed, so that the dependency is avoided entirely.
   • BEscalate the dependency to the programme board and ask them to renegotiate the vendor's contract to include penalties for late delivery.
   • CRemove the dependency from the delivery plan and assume the API will be delivered on time, as the vendor has committed to the date.
   • DMonitor the vendor's progress regularly and have a contingency plan, such as a fallback integration approach, ready to deploy if the API is late.
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2. 2application · medium

   A programme manager is establishing the structure theme for a new programme. The programme board has appointed a business change manager and a programme office. The programme manager needs to clarify who is responsible for ensuring that the delivery plan is created and maintained. According to the structure theme, which role has this area of focus?

   • AThe senior responsible owner, because they are accountable for the programme's success.
   • BThe programme manager, because they are accountable for planning and coordinating delivery across the programme.
   • CThe programme office, because they provide support and guidance for planning and reporting.
   • DThe business change manager, because they are responsible for embedding changes in the business.
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4. 3foundation · easy

   Why is multimodal delivery applied within the structure theme?

   • ATo ensure all projects use the same delivery approach for consistency
   • BTo reduce the number of suppliers needed for the programme
   • CTo allow the programme to adapt its delivery approach to the nature of the work
   • DTo simplify the programme's governance structure
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5. 4expert · hard

   A public-sector programme is modernizing citizen services. One work stream will replace a legacy benefits system with a commercial off-the-shelf product, while another will develop a new mobile app using an agile approach with frequent releases. The programme board is concerned that a single, uniform delivery method will not suit both work streams. The programme manager proposes multimodal delivery. Which statement best describes how the programme manager should apply this concept?

   • AAllow each work stream to select its own delivery method independently, with no central coordination of tranches or dependencies.
   • BSplit the programme into two separate programmes, each with its own delivery method, so that governance can be tailored to each work stream.
   • CAdopt a single overarching delivery plan that accommodates different delivery methods for different work streams, coordinated through common tranches and landing points.
   • DUse the same delivery method for both work streams to ensure consistency of reporting and governance across the programme.
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6. 5application · medium

   A programme is introducing a new online self-service portal for a utility company. The business case identifies reduced call-center volume as a key benefit. The programme manager is developing the benefits realization plan and needs to decide when and how this benefit will be measured. Which content should the benefits realization plan include?

   • AThe names of the suppliers who will build the portal and the contractual terms for their delivery.
   • BA list of all tranches and the dates when each tranche's outputs will be handed over to operations.
   • CA detailed specification of the self-service portal's technical architecture and integration requirements.
   • DThe baseline call-center volume, the target reduction, the measurement method, and the point in time when the benefit will be assessed.
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