What is the primary purpose of the 'design the outcomes' process in MSP?

To allocate the programme budget across all tranches

To create a detailed project plan for each workstream in the programme

To identify all risks that could affect the programme's benefits

To define the measurable benefits that the programme will deliver and how they will be achieved

In the 'design the outcomes' process, what is the responsibility of the Business Change Manager?

To provide input on how outcomes will affect business operations and how they can be embedded

To chair the programme board meetings

To approve the final list of outcomes

To develop the project plans for each workstream

In a small programme with limited resources, what is the most appropriate way to apply the 'design the outcomes' process?

Delegate the process to the Programme Office without SRO involvement

Use the same detailed approach as for a large programme

Tailor the process to focus on defining a small number of key outcomes and measures

Skip the process entirely and proceed directly to planning

A retail chain is running an MSP programme to implement a new loyalty scheme. During the design the outcomes process, the team is defining outcomes. The benefits management theme is being applied. What should the team do to align with this theme?

Focus on the cost savings only, ignoring non-financial benefits.

Ensure each outcome has a clear link to a benefit that can be realised and tracked.

Define outcomes that are independent of any benefits to keep them simple.

Wait until the benefits management process starts before considering benefits.

A financial services firm is running an MSP programme to consolidate its customer data platforms. During the design the outcomes process, the team is defining outcomes. The vision states that the firm will become 'the most trusted provider in its market'. How should the team apply the vision theme in this process?

Replace the vision with the outcomes once they are defined.

Use the vision to guide the selection of outcomes, ensuring each outcome contributes to the desired end state.

Use the vision only to communicate the programme's purpose to external stakeholders.

Rewrite the vision to include specific measurable targets for each outcome.

MSP Foundation (5th edition)

Domain 3Objective 2

Design the Outcomes Process MSP-FOUNDATION-5TH-EDITION Practice Questions (Page 4)

Part of the Understand how to apply and tailor relevant aspects of the MSP processes in context domain, which makes up ~52% of our current practice bank. PeopleCert does not publish an official question count, but from its 60-minute exam (~25–40 total, ~13–21 in this domain), expect 2–3 from this objective — we provide 31 practice questions to prepare you well beyond it. (estimate)

31questions here

7free pages

6concepts

6 Concepts in This Objective

Purpose and context of the design the outcomes process
Activities in the design the outcomes process
Inputs and outputs of the design the outcomes process
Roles and responsibilities in the design the outcomes process
Application of MSP themes in the design the outcomes process
Effectiveness and fit-for-purpose analysis of the design the outcomes process

Questions 16–20

16foundation · easy
What is the primary purpose of the 'design the outcomes' process in MSP?
Select an answer first
17foundation · easy
In the 'design the outcomes' process, what is the responsibility of the Business Change Manager?
Select an answer first
18foundation · easy
In a small programme with limited resources, what is the most appropriate way to apply the 'design the outcomes' process?
Select an answer first
19application · medium
A retail chain is running an MSP programme to implement a new loyalty scheme. During the design the outcomes process, the team is defining outcomes. The benefits management theme is being applied. What should the team do to align with this theme?
Select an answer first
20application · medium
A financial services firm is running an MSP programme to consolidate its customer data platforms. During the design the outcomes process, the team is defining outcomes. The vision states that the firm will become 'the most trusted provider in its market'. How should the team apply the vision theme in this process?
Select an answer first

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