Deliver the Capabilities Process MSP-FOUNDATION-5TH-EDITION Practice Questions (Page 1)

Questions 1–5

1. 1foundation · easy

   What is the primary responsibility of the Business Change Manager in the 'deliver the capabilities' process?

   • ATo coordinate the delivery of capabilities across projects.
   • BTo ensure that the capabilities are embedded in the organization and that benefits are realized.
   • CTo manage the individual projects within the tranche.
   • DTo provide funding and resources for the programme.
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2. 2expert · hard

   A programme has completed two tranches. The business change manager reports that the new capabilities are not being adopted as expected, and the benefits are not being realized. The programme manager suspects that the deliver the capabilities process is not being applied effectively. Which action would best evaluate the effectiveness of the process?

   • AConduct a review of the activities, roles, and responsibilities in the process.
   • BReview the tranche progress reports to identify any deviations from the blueprint.
   • CIncrease the frequency of progress reporting to the programme board.
   • DReassign the business change manager to a different role.
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4. 3application · medium

   During a tranche, a significant risk is identified that could delay the delivery of a key capability. The programme manager needs to decide how to respond. Which MSP theme should be applied to manage this situation?

   • ARisk management theme
   • BOrganization theme
   • CQuality management theme
   • DBusiness case theme
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5. 4application · medium

   During a tranche, the programme manager notices that the quality of the deliverables is not meeting the required standards. Which MSP theme should be applied to address this issue?

   • ABusiness case theme
   • BRisk management theme
   • CQuality management theme
   • DOrganization theme
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6. 5application · medium

   A programme is delivering a new customer relationship management (CRM) system. The business change manager is responsible for ensuring that staff are trained and that the new system is adopted. Which activity is the business change manager primarily responsible for in the deliver the capabilities process?

   • ACoordinating the delivery of the CRM system by the project teams
   • BReviewing the tranche plan for alignment with the blueprint
   • CEnsuring that the CRM system is integrated with existing systems
   • DPreparing the business for the change and supporting adoption
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