A user cannot join a Teams meeting and receives an error that the meeting link is invalid. The meeting was created by another user in the same tenant. You need to diagnose the issue quickly without involving the meeting organizer. What should you do?

Ask the organizer to recreate the meeting invitation

Run the Teams Meeting Diagnostics tool for the user's meeting

Clear the user's Teams client cache

Check the user's network firewall logs

Several users report that the Teams desktop client fails to update to the latest version. The client shows an error during the update process. You need to identify the cause and resolve the issue. What should you do first?

Clear the Teams cache on each affected machine

Uninstall and reinstall the Teams client on all affected machines

Check the Teams admin center for update policy settings and client health

Disable the Teams update service in the registry

A user cannot join a Teams meeting from the web client but can join from the desktop client. You need to troubleshoot the web client issue. What should you do?

Run the Teams Meeting Diagnostics tool

Reinstall the Teams desktop client

Check the user's browser settings and clear the browser cache

Clear the Teams desktop client cache

A user reports that they can sign in to other Microsoft 365 services but not Teams. Which of the following is a common cause for this issue?

The user's device does not have a camera

The user's Teams license is missing or expired

The user's password is incorrect

A user reports that their Teams client frequently crashes during meetings. You need to identify the cause and resolve the issue. You have checked the Teams admin center client health page and see that the user's device has a high crash rate. What should you do next?

Reinstall the Teams client using the machine-wide installer.

Collect client-side logs and analyze the crash details.

Check the Teams admin center client health page for other users.

Clear the Teams client cache and restart the client.

Microsoft 365 Certified:Teams Administrator Associate

Domain 4Objective 2

Troubleshoot Audio, Video, and Client Issues MS-700 Practice Questions (Page 4)

Part of the Monitor, report on, and troubleshoot Teams domain, which accounts for 15–20% of the MS-700 exam. Microsoft does not publish an official question count, but from its 100-minute exam (~40–65 total, ~6–13 in this domain), expect 3–7 from this objective — we provide 34 practice questions to prepare you well beyond it. (estimate)

34questions here

7free pages

8concepts

15–20%of the exam

Questions 16–20

16application · medium
A user cannot join a Teams meeting and receives an error that the meeting link is invalid. The meeting was created by another user in the same tenant. You need to diagnose the issue quickly without involving the meeting organizer. What should you do?
Select an answer first
17application · medium
Several users report that the Teams desktop client fails to update to the latest version. The client shows an error during the update process. You need to identify the cause and resolve the issue. What should you do first?
Select an answer first
18application · medium
A user cannot join a Teams meeting from the web client but can join from the desktop client. You need to troubleshoot the web client issue. What should you do?
Select an answer first
19foundation · medium
A user reports that they can sign in to other Microsoft 365 services but not Teams. Which of the following is a common cause for this issue?
Select an answer first
20expert · hard
A user reports that their Teams client frequently crashes during meetings. You need to identify the cause and resolve the issue. You have checked the Teams admin center client health page and see that the user's device has a high crash rate. What should you do next?
Select an answer first

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