A user reports that the Teams desktop client fails to install on their Windows computer. Which log file should you examine to troubleshoot the installation issue?

%localappdata%\SquirrelTemp\SquirrelSetup.log

C:\Program Files\Microsoft Teams\Install.log

%appdata%\Microsoft\Teams\logs.txt

A user receives an error when signing in to Teams that says 'Your account is not enabled for Teams'. The user has a Microsoft 365 E3 license. You need to resolve the sign-in issue. What should you do?

Collect client logs and analyze them for authentication errors

Verify that the Teams license is assigned to the user in the Microsoft 365 admin center

A user is unable to sign in to Teams and receives an error that the account does not exist. The user can sign in to other Microsoft 365 services. You need to troubleshoot the sign-in issue. What should you do first?

Collect client logs and analyze them for authentication errors

Verify the user's license and account status in the Microsoft 365 admin center

A user can join Teams meetings but cannot access the meeting chat or share their screen. Other meeting features work. You need to troubleshoot the issue. What should you do?

Run the Teams Meeting Diagnostics tool for the user's meeting

Check the user's network bandwidth

You need to analyze the client-side logs collected from a user's Teams desktop client. Where are the log files typically stored on the user's computer after using the 'Collect support logs' feature?

C:\Program Files\Microsoft Teams\Logs

Microsoft 365 Certified:Teams Administrator Associate

Domain 4Objective 2

Troubleshoot Audio, Video, and Client Issues MS-700 Practice Questions (Page 3)

Part of the Monitor, report on, and troubleshoot Teams domain, which accounts for 15–20% of the MS-700 exam. Microsoft does not publish an official question count, but from its 100-minute exam (~40–65 total, ~6–13 in this domain), expect 3–7 from this objective — we provide 34 practice questions to prepare you well beyond it. (estimate)

34questions here

7free pages

8concepts

15–20%of the exam

Questions 11–15

11foundation · medium
A user reports that the Teams desktop client fails to install on their Windows computer. Which log file should you examine to troubleshoot the installation issue?
Select an answer first
12application · medium
A user receives an error when signing in to Teams that says 'Your account is not enabled for Teams'. The user has a Microsoft 365 E3 license. You need to resolve the sign-in issue. What should you do?
Select an answer first
13application · medium
A user is unable to sign in to Teams and receives an error that the account does not exist. The user can sign in to other Microsoft 365 services. You need to troubleshoot the sign-in issue. What should you do first?
Select an answer first
14application · medium
A user can join Teams meetings but cannot access the meeting chat or share their screen. Other meeting features work. You need to troubleshoot the issue. What should you do?
Select an answer first
15foundation · medium
You need to analyze the client-side logs collected from a user's Teams desktop client. Where are the log files typically stored on the user's computer after using the 'Collect support logs' feature?
Select an answer first

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