A user reports that Copilot in Teams meetings does not provide meeting summaries. Other Copilot features work. You need to troubleshoot the issue. What should you do?

Check the user's network connection

Check the meeting recording and transcription settings for the user's meetings

A user is experiencing issues with Teams, such as stale presence or incorrect notifications. You decide to clear the Teams client cache. Which folder should you delete or clear to reset the cache?

%localappdata%\Microsoft\Teams\Cache

%appdata%\Microsoft\Teams\Cache

A user's Teams desktop client fails to update and shows an error during installation. The user is running Windows 10 with the Teams app installed per-user. You need to troubleshoot the installation issue while preserving the user's existing Teams data. What should you do first?

Check the Teams admin center client health page for the user's update status.

Collect the Teams client logs from %appdata%\Microsoft\Teams\logs.txt and review the update error.

Uninstall Teams and reinstall the machine-wide version.

Clear the Teams cache and restart the client.

In the Teams admin center, which section allows you to view the health of Teams clients, including the version and last activity of each client?

Analytics & reports > Health reports

Analytics & reports > Client health

Analytics & reports > Usage reports

A user reports that they cannot sign in to the Teams desktop client, receiving an error that their account is not enabled for Teams. Other Microsoft 365 apps work. You need to resolve the sign-in issue. What should you do first?

Clear the Teams client cache and restart the client.

Check the Teams admin center client health page for the user.

Run the Teams sign-in diagnostic for the affected user in the Microsoft 365 admin center.

Collect client-side logs and analyze the sign-in error.

Microsoft 365 Certified:Teams Administrator Associate

Domain 4Objective 2

Troubleshoot Audio, Video, and Client Issues MS-700 Practice Questions (Page 1)

Part of the Monitor, report on, and troubleshoot Teams domain, which accounts for 15–20% of the MS-700 exam. Microsoft does not publish an official question count, but from its 100-minute exam (~40–65 total, ~6–13 in this domain), expect 3–7 from this objective — we provide 34 practice questions to prepare you well beyond it. (estimate)

34questions here

7free pages

8concepts

15–20%of the exam

Questions 1–5

1application · medium
A user reports that Copilot in Teams meetings does not provide meeting summaries. Other Copilot features work. You need to troubleshoot the issue. What should you do?
Select an answer first
2foundation · medium
A user is experiencing issues with Teams, such as stale presence or incorrect notifications. You decide to clear the Teams client cache. Which folder should you delete or clear to reset the cache?
Select an answer first
3application · medium
A user's Teams desktop client fails to update and shows an error during installation. The user is running Windows 10 with the Teams app installed per-user. You need to troubleshoot the installation issue while preserving the user's existing Teams data. What should you do first?
Select an answer first
4foundation · medium
In the Teams admin center, which section allows you to view the health of Teams clients, including the version and last activity of each client?
Select an answer first
5application · medium
A user reports that they cannot sign in to the Teams desktop client, receiving an error that their account is not enabled for Teams. Other Microsoft 365 apps work. You need to resolve the sign-in issue. What should you do first?
Select an answer first

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