A test manager is working with a customer who is very concerned about the security of test data. The customer has requested that all test data be encrypted at rest and in transit. The test manager must decide how to respond. What is the most appropriate action?

Acknowledge the requirement and work with the supplier to implement encryption

Ignore the request because it is not part of the original test plan

Explain that encryption is not necessary for test data

Ask the customer to provide their own encryption solution

An operational test manager is leading a test program for a government agency. The agency's regulatory body requires quarterly compliance reports on system changes. The test manager has a tight budget and limited staff. What is the primary reason the test manager must prioritize managing the relationship with the regulatory body?

To obtain funding for additional test tools from the regulator

To ensure the test team understands and meets regulatory reporting deadlines

To delegate all test planning decisions to the regulator

To negotiate a reduction in the number of required test cases

In the context of operational test management, which of the following is an example of an external relationship that an operational test manager may need to manage?

The project manager who oversees the test project

A subcontractor providing specialized test environment support

The internal development team that writes the test code

The quality assurance department within the same company

A test manager is working with an external supplier who provides a test automation tool. The supplier has a history of releasing updates that sometimes break existing test scripts. What is the most important expectation to manage with this supplier to minimize disruption to the test cycle?

Ask the supplier to customize the tool to the company's specific test environment

Demand that the supplier provide 24/7 support for the tool

Require the supplier to provide advance notice and impact analysis for updates

Request that the supplier provide training for the test team on the tool

Which of the following best describes the nature of the relationship between an operational test manager and a regulator?

A reporting relationship where the test manager reports to the regulator on a daily basis

A compliance-driven relationship where the test manager must ensure the system meets regulatory standards

A collaborative partnership where the regulator helps design test cases

A contractual relationship where the regulator provides test tools

Certified Tester Expert Level Test Management Operational Test Management

Domain 1Objective 1

Types of External Relationships CTEL-TM-OTM Practice Questions (Page 4)

Part of the Managing External Relationships domain, which makes up ~32% of our current practice bank.

23questions here

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3concepts

Questions 16–20

16application · medium
A test manager is working with a customer who is very concerned about the security of test data. The customer has requested that all test data be encrypted at rest and in transit. The test manager must decide how to respond. What is the most appropriate action?
Select an answer first
17application · medium
An operational test manager is leading a test program for a government agency. The agency's regulatory body requires quarterly compliance reports on system changes. The test manager has a tight budget and limited staff. What is the primary reason the test manager must prioritize managing the relationship with the regulatory body?
Select an answer first
18foundation · easy
In the context of operational test management, which of the following is an example of an external relationship that an operational test manager may need to manage?
Select an answer first
19application · medium
A test manager is working with an external supplier who provides a test automation tool. The supplier has a history of releasing updates that sometimes break existing test scripts. What is the most important expectation to manage with this supplier to minimize disruption to the test cycle?
Select an answer first
20foundation · easy
Which of the following best describes the nature of the relationship between an operational test manager and a regulator?
Select an answer first

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