Types of External Relationships CTEL-TM-OTM Practice Questions (Page 3)

Questions 11–15

1. 11application · medium

   A test manager is working with a customer who has a history of changing requirements frequently. The test manager needs to manage this relationship to avoid scope creep and delays. What is the most effective strategy?

   • AAgree to all changes to keep the customer happy
   • BEstablish a formal change control process with the customer
   • CLimit communication with the customer to avoid new requests
   • DAsk the customer to sign a contract that prohibits any changes
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2. 12application · medium

   A test manager is working on a project where an external vendor is responsible for developing a test automation framework. The vendor is a subcontractor. What is the primary characteristic of a subcontractor relationship in this context?

   • AThe subcontractor is contracted by the test manager's organization to perform specific test-related work
   • BThe subcontractor provides the test environment
   • CThe subcontractor is the end user of the test results
   • DThe subcontractor sets regulatory requirements
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4. 13expert · hard

   An operational test manager is managing a test program for a multinational company. The program involves a supplier in a different country, a subcontractor in another, and a regulator in the company's home country. The test manager must ensure that all parties comply with data protection regulations, which vary by country. What is the most important consideration when managing these external relationships?

   • AEnsuring that all parties use the same test management tool
   • BCentralizing all test data in the home country to simplify compliance
   • CUnderstanding and aligning the data protection requirements of each jurisdiction
   • DRequiring all parties to sign a non-disclosure agreement
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5. 14foundation · easy

   What is a key benefit of proactively managing relationships with external suppliers in an operational test project?

   • AIt guarantees that the supplier will provide all test data without any restrictions
   • BIt ensures that the supplier's internal processes are fully transparent to the test team
   • CIt helps identify potential issues early and ensures that the supplier's deliverables meet the test project's needs
   • DIt eliminates the need for formal contracts with the supplier
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6. 15application · medium

   A test manager is working with a regulator who requires that all test evidence be stored for five years. The test manager's company has a policy of storing test evidence for only two years. What is the most appropriate action for the test manager?

   • AFollow the company policy and delete evidence after two years
   • BComply with the regulator's requirement and update the company's storage policy
   • CStore the evidence in a location not subject to the regulator's jurisdiction
   • DAsk the regulator to reduce the retention period
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