Selecting a Usability Evaluation Method CT-UT Practice Questions (Page 2)

Questions 6–10

1. 6expert · hard

   A usability team must evaluate a new mobile banking app. They have a limited budget but need to identify both usability issues and user satisfaction. They also need to compare their app's performance against a competitor's app. Which combination of methods is most effective?

   • AHeuristic evaluation followed by a satisfaction survey
   • BRemote unmoderated testing with only task success metrics
   • CFocus group discussion
   • DModerated usability testing with task metrics and a post-test questionnaire
   Reveal Solution Discussion Select an answer first
2. 7foundation · easy

   Which statement correctly distinguishes formative and summative usability evaluation methods?

   • AFormative methods focus on identifying usability problems to improve the design, while summative methods assess whether the product meets usability goals.
   • BFormative methods are used after release to measure user satisfaction, while summative methods are used during design to find problems.
   • CFormative methods require users, while summative methods can be done by experts alone.
   • DFormative methods are always qualitative, while summative methods are always quantitative.
   Reveal Solution Discussion Select an answer first
4. 8foundation · easy

   A usability team needs to choose between a lab-based moderated test and an unmoderated remote test. Which criterion is most directly relevant to this decision?

   • AThe preference for using a high-fidelity prototype
   • BThe need for real-time observation and probing of user behavior
   • CThe requirement to collect quantitative performance data
   • DThe availability of specialized usability lab equipment
   Reveal Solution Discussion Select an answer first
5. 9expert · hard

   A company is developing a new product for a global market. They have a limited budget and need to evaluate usability across different cultures. They have access to a usability lab but limited travel budget. Which method is most appropriate?

   • AHeuristic evaluation by international experts
   • BRemote moderated usability testing with participants from different regions
   • CAutomated usability testing
   • DIn-person moderated testing in a single location
   Reveal Solution Discussion Select an answer first
6. 10application · medium

   A company has released a new version of its software and wants to compare its usability against a competitor's product to support a marketing claim. Which type of evaluation is most appropriate?

   • ASummative usability testing
   • BHeuristic evaluation
   • CFormative usability testing
   • DFocus group discussion
   Reveal Solution Discussion Select an answer first